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Firestone Complete Auto Care

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 560 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $973 AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
  • Very unsatisfactory 2
  • Usually mechanics do good work 2
  • That the front person attempted to help 2
  • Outstanding 2
  • Manager was nice 2

Customers don't like

  • Bad customer service6
  • Poor service and excessive charge5
  • Poor service4
  • Faulty service4
  • Excessive charge4
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Partsgeek

Equipment
  • 8 ISSUES RESOLVED
  • 919 TOTAL REVIEWS
  • $91.7K CLAIMED LOSSES
  • $250 AVERAGE LOSS
1.9
Customer service
Staff
Website
Reliability
  • Found part 24
  • Good prices 18
  • Nice site 15
  • Part 12
  • Good parts selection 12

Customers don't like

  • Horrible customer service73
  • Unethical business practices9
  • Product information7
  • Shipping policy6
  • Paying return shipping6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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