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Firestone Complete Auto Care

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 467 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $916 AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
  • Manager was nice 2
  • Usually mechanics do good work 2
  • Outstanding 2
  • That the front person attempted to help 2
  • Very unsatisfactory 1

Customers don't like

  • Poor service and excessive charge8
  • Suggesting unnecessary repairs6
  • Full of it5
  • Long wait5
  • Horrible experience5
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Partsgeek

Equipment
  • 5 ISSUES RESOLVED
  • 659 TOTAL REVIEWS
  • $84.7K CLAIMED LOSSES
  • $265 AVERAGE LOSS
1.9
Customer service
Staff
Website
Reliability
  • Found part 24
  • Good prices 16
  • Nice site 15
  • Part 12
  • Good parts selection 11

Customers don't like

  • Horrible customer service58
  • Lack of attention to detail15
  • Inconsistent delivery14
  • Paying return shipping10
  • Product information10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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