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Firestone Complete Auto Care

Service Centers and Repairs
  • 4 ISSUES RESOLVED
  • 486 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $959 AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
  • Manager was nice 2
  • Outstanding 2
  • That the front person attempted to help 2
  • Usually mechanics do good work 2
  • Very unsatisfactory 2

Customers don't like

  • Poor service and excessive charge10
  • Long wait7
  • Excessive charge6
  • Suggesting unnecessary repairs6
  • Excessive charge for part6
Delete
  • 2 ISSUES RESOLVED
  • 467 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Staff
Website
Reliability
  • There is nothin to like about it 4
  • Absolutely nothing 2
  • All the locations 2
  • Had my part in stock 2
  • That they work fast 2

Customers don't like

  • Customer service5
  • Horrible customer service4
  • Poor service3
  • Unprofessional employees3
  • Wasted time2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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