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Firestone Complete Auto Care

Service Centers and Repairs
  • 4 ISSUES RESOLVED
  • 494 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $954 AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Discounts and Special Offers
  • Manager was nice 2
  • Outstanding 2
  • That the front person attempted to help 2
  • Usually mechanics do good work 2
  • Very unsatisfactory 2

Customers don't like

  • Poor service and excessive charge4
  • Excessive charge4
  • Faulty service4
  • Poor service3
  • Suggesting unnecessary repairs3
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Onstar

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 92 TOTAL REVIEWS
  • $41.9K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
Discounts and Special Offers
  • On-board diagnostics 2
  • Navigation 2
  • Ford without onstar 1
  • Service before 2015 1
  • Reliability over the years under old system 1

Customers don't like

  • Customer service3
  • Unreliability under new system2
  • Service1
  • Unreliable product1
  • Unreliability of new system1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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