PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Midas and Firestone Complete Auto Care as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Midas
Firestone Complete Auto Care

Midas and Firestone Complete Auto Care Overview

Total reviews 773 792
Company responses 0 0
Issues resolved 4 10

Midas and Firestone Complete Auto Care Consumer Ratings

Rank
261 out of 1743 in Service Centers and Repairs category
230 out of 1743 in Service Centers and Repairs category
Customer service
187 in category
172 in category
Price Affordability
246 in category
249 in category
Product or Service Quality
196 in category
157 in category
Value for money
202 in category
203 in category

Midas and Firestone Complete Auto Care Rating Details

Customer service
1.5 (296 reviews)
1.6 (309 reviews)
Reviewer's quote

...The midas representative display ridiculously reckless customer service..

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...The customer service was awful. There is no accountability on these shops. Firestone is overpriced, takes forever to service vehicles, and are not honest about the needs of your vehicle..

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Price Affordability
1.7 (260 reviews)
1.7 (252 reviews)
Reviewer's quote

...I looked up the oil filter and it cost $45! What kind of price is that . Very upset my son works hard for his money and you rip him off!! Never going there again and Ill make sure I share my experience via social media!..

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I am a very understanding person so I was thinking they may be upset about the price or it is taking too long. I am going to be fine because I have had dealings with this group before and the work has been good. A few times I had to turn back around because something was loose, but it was caught...

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Product or Service Quality
1.4 (259 reviews)
1.6 (264 reviews)
Reviewer's quote

Paid for a service which I had to return 3 times to have done correctly then to find out it's not working still I'm so done..

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...I also said, the “Service Engine Light” is on. I think it was the sensor that controls the headlights power when the sun goes down. It wasn’t working...

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Value for money
1.5 (256 reviews)
1.5 (257 reviews)
Reviewer's quote

...It should have been done right the first time! Waste of time and money, I will never again trust Midas!..

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I read every bodies review for firestone, seems like we all got taken by the mechanics and lost a lot of money in the process..

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Midas and Firestone Complete Auto Care Pros and Cons

Pros
  • It was close by
  • Location
  • Convenience
  • Very unsatisfactory
  • I used to be a loyal and happy customer
  • Reasonably nice upfront personnel
Cons
  • Customer service
  • Poor customer service and the guy lied to us
  • Quality
  • Bad customer service
  • Faulty service
  • Poor service and excessive charge

Midas and Firestone Complete Auto Care Most Positive Reviews

Top rated reviews
5

Midas off of Los Osos in OC california rocks, went in for brake job on a Bmw 535i, they were great! Fixed my issues,...

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5

FIRST OF ALL MY UP MOST THANKS GOES OUT TO (GEORGE GUTIERREZ,RONALD &TECH. CREW) THERE CUSTOMER SERVICE IS BARE...

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5

On July 2 I brought my car into Midas because of an oil leak. I had just had my car serviced there a week earlier so I...

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5

My Explorer started making a horrible noise. Was trading it off that evening! Pulled into Firestone on 71st st in...

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Midas and Firestone Complete Auto Care Most Critical Reviews

Lowest rated reviews
1

I took my car their for a dash light they never fixed the problem and really had no clue what they were talking about....

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1

I Brought My 2010 honda Civic to the firestone auto car ctr on convot in san diego for noises under the car,the rep...

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1

So, I visit the local Midas for the first time and asked about an oil change. I was told that I would have to wait an ho...

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1

This summer my wife took her car to the First Avenue Firestone in Cedar Rapids. The car sat for three weeks and nobody...

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Midas and Firestone Complete Auto Care Latest Reviews

Recent published reviews
2.1

Car stolen from Midas location at 121 Harbison Blvd, Columbia, SC 29212 (Midas is part of the Palmetto Garage Works' gro...

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1

Store 015679
Invoice 176077
I paid $1303. on this invoice over $800. of that is for a quoted
ac repair. The ac was supposed...

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1

On 8/31/20 I took my 2010 Cadillac into Midas in West Bloomfield, MI 48322, for many needed repairs. I expected the bill...

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2.5

You may have good experiences at first, but they'll fade away and become inconsistent. The company's values do not...

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Midas and Firestone Complete Auto Care Products and Services

Most reviewed product and services
  • Midas Oil Change (126 reviews)
  • Midas Car Repair (86 reviews)
  • Midas Repair (59 reviews)
  • Firestone Complete Auto Care Oil Change (92 reviews)
  • Firestone Complete Auto Care Customer Care (71 reviews)
  • Firestone Complete Auto Care Car Repair (71 reviews)