PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Firestone Complete Auto Care and Midas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Firestone Complete Auto Care
Midas

Firestone Complete Auto Care and Midas Overview

Total reviews 792 781
Company responses 0 0
Issues resolved 10 4

Firestone Complete Auto Care and Midas Consumer Ratings

Rank
230 out of 1748 in Service Centers and Repairs category
261 out of 1748 in Service Centers and Repairs category
Customer service
168 in category
185 in category
Product or Service Quality
149 in category
183 in category
Value for money
187 in category
188 in category
Price Affordability
231 in category
229 in category

Firestone Complete Auto Care and Midas Rating Details

Customer service
1.6 (310 reviews)
1.5 (301 reviews)
Reviewer's quote

...The customer service was awful. There is no accountability on these shops. Firestone is overpriced, takes forever to service vehicles, and are not honest about the needs of your vehicle..

Read full review

This is simply the worst business practice and management I have ever experienced; right from the initial poor quality workmanship to the severe lack of customer service. I visited Midas St. Anne's in Winnipeg, MB in January 2020 for exhaust and muffler work, which I very much regret...

Read full review
Product or Service Quality
1.6 (265 reviews)
1.4 (264 reviews)
Reviewer's quote

...I also said, the “Service Engine Light” is on. I think it was the sensor that controls the headlights power when the sun goes down. It wasn’t working...

Read full review

...Horrible service and want ANSWERS!!!!..

Read full review
Value for money
1.5 (258 reviews)
1.5 (260 reviews)
Reviewer's quote

...Now we are asking the company kindly to refund our money which we paid for the lifetime warranty of alignment we paid for both vehicles. In the meantime I want to say thank you to Brain and Holly for their fast action. MG..

Read full review

At this point, im in shock that im paying MORE MONEY and my car is NOT FIXED. Because im an Essential Worker, i lost money for 2 days of work because i had no transportation. I called customer care and the owner, Steve had not called me back after 48 hours, so i called Midas again and informed...

Read full review
Price Affordability
1.7 (253 reviews)
1.7 (265 reviews)
Reviewer's quote

I am a very understanding person so I was thinking they may be upset about the price or it is taking too long. I am going to be fine because I have had dealings with this group before and the work has been good. A few times I had to turn back around because something was loose, but it was caught...

Read full review

...I looked up the oil filter and it cost $45! What kind of price is that . Very upset my son works hard for his money and you rip him off!! Never going there again and Ill make sure I share my experience via social media!..

Read full review

Firestone Complete Auto Care and Midas Pros and Cons

Pros
  • Very unsatisfactory
  • I used to be a loyal and happy customer
  • Reasonably nice upfront personnel
  • It was close by
  • Location
  • I dislike the quality of work provided by their technicians
Cons
  • Bad customer service
  • Faulty service
  • Poor service and excessive charge
  • Customer service
  • Poor customer service and the guy lied to us
  • Quality

Firestone Complete Auto Care and Midas Most Positive Reviews

Top rated reviews
5

FIRST OF ALL MY UP MOST THANKS GOES OUT TO (GEORGE GUTIERREZ,RONALD &TECH. CREW) THERE CUSTOMER SERVICE IS BARE...

Read full review
5

Midas off of Los Osos in OC california rocks, went in for brake job on a Bmw 535i, they were great! Fixed my issues,...

Read full review
5

My Explorer started making a horrible noise. Was trading it off that evening! Pulled into Firestone on 71st st in...

Read full review
5

On July 2 I brought my car into Midas because of an oil leak. I had just had my car serviced there a week earlier so I...

Read full review

Firestone Complete Auto Care and Midas Most Critical Reviews

Lowest rated reviews
1

I Brought My 2010 honda Civic to the firestone auto car ctr on convot in san diego for noises under the car,the rep...

Read full review
1

I took my car their for a dash light they never fixed the problem and really had no clue what they were talking about....

Read full review
1

This summer my wife took her car to the First Avenue Firestone in Cedar Rapids. The car sat for three weeks and nobody...

Read full review
1

So, I visit the local Midas for the first time and asked about an oil change. I was told that I would have to wait an ho...

Read full review

Firestone Complete Auto Care and Midas Latest Reviews

Recent published reviews
2

Today although I was tired and sleepy after a long night work I went straight to one of the stores in Springfield Virgin...

Read full review
1.8

So I went to midas the one near keele station Canada. I had them fix my car fan. They did a good job fixing it but they...

Read full review
1

Store 015679
Invoice 176077
I paid $1303. on this invoice over $800. of that is for a quoted
ac repair. The ac was supposed...

Read full review
1

This is simply the worst business practice and management I have ever experienced; right from the initial poor quality w...

Read full review

Firestone Complete Auto Care and Midas Products and Services

Most reviewed product and services
  • Firestone Complete Auto Care Oil Change (92 reviews)
  • Firestone Complete Auto Care Car Repair (71 reviews)
  • Firestone Complete Auto Care Repair (54 reviews)
  • Midas Oil Change (125 reviews)
  • Midas Car Repair (89 reviews)
  • Midas Repair (58 reviews)