PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Firestone Complete Auto Care and Midas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Firestone Complete Auto Care
Midas

Firestone Complete Auto Care and Midas Overview

Total reviews
761
734
Company responses
0
0
Issues resolved
9
4

Firestone Complete Auto Care and Midas Consumer Ratings

Rank
225 out of 1707 in Service Centers and Repairs category
255 out of 1707 in Service Centers and Repairs category
Customer service
173 in category
189 in category
Product or Service Quality
155 in category
194 in category
Value for money
200 in category
192 in category
Price Affordability
244 in category
239 in category

Firestone Complete Auto Care and Midas Rating Details

Customer service
1.6 (289 reviews)
1.5 (266 reviews)
Reviewer's quote

Made an appointment 3 days ago to get my oil changed I have been here for 3 hours they did not have the oil And I am still waiting very bad customer service..

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1840 army trail rd Midas customer service and the way they treat folks particularly African American..

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Product or Service Quality
1.6 (250 reviews)
1.5 (234 reviews)
Reviewer's quote

My husband went back in requesting that the tires to be balanced as well as our traction control service. He waited there for four hours waiting for them to get to him. They actually ended up rotating the tires which he had not requested putting one of our new tires on the back and leaving one on...

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Dear customer service, I took my car to the Glenway Midas Cincinnati, Ohio location to have my brakes looked at. I had my brake light on and had to press down to the floor to break. They sold me $439 in new brake pads and rotors for my car at 66,000 miles, my third set with this car...

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Value for money
1.5 (240 reviews)
1.5 (232 reviews)
Reviewer's quote

With each visit I found myself paying more money for some they found associated with the repair, even though its warrantied they look at it as a separate repair, and each repair still doesn't get properly fixed. Recently had my bearings and axle replaced for the third time, took it back with...

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...Going to sue if I dont get my money back..

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Price Affordability
1.7 (234 reviews)
1.7 (238 reviews)
Reviewer's quote

like I said before I took my truck in to have it alignment I was told the price would be 79. 99 before taxes so I thought that was with a one year warranty but that's not the case then I called to have it realine and they told me that a one time only for that price and if I wanted a one year...

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...Getting my breaks repaired once, for an absurd price, has caused countless damage on my car, along with lies of what was being fixed, and creating more damage to my car than what was originally there..

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Firestone Complete Auto Care and Midas Pros and Cons

Pros
  • Very unsatisfactory
  • I used to be a loyal and happy customer
  • Reasonably nice upfront personnel
  • Location
  • It was close by
  • Convenience
Cons
  • Bad customer service
  • Poor service and excessive charge
  • Long wait
  • Customer service
  • Overcharging
  • Quality

Firestone Complete Auto Care and Midas Most Positive Reviews

Top rated reviews
5

FIRST OF ALL MY UP MOST THANKS GOES OUT TO (GEORGE GUTIERREZ,RONALD &TECH. CREW) THERE CUSTOMER SERVICE IS BARE...

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5

Midas off of Los Osos in OC california rocks, went in for brake job on a Bmw 535i, they were great! Fixed my issues,...

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5

My Explorer started making a horrible noise. Was trading it off that evening! Pulled into Firestone on 71st st in...

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5

On July 2 I brought my car into Midas because of an oil leak. I had just had my car serviced there a week earlier so I...

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Firestone Complete Auto Care and Midas Most Critical Reviews

Lowest rated reviews
1

I Brought My 2010 honda Civic to the firestone auto car ctr on convot in san diego for noises under the car,the rep...

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1

I took my car their for a dash light they never fixed the problem and really had no clue what they were talking about....

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1

This summer my wife took her car to the First Avenue Firestone in Cedar Rapids. The car sat for three weeks and nobody...

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1

So, I visit the local Midas for the first time and asked about an oil change. I was told that I would have to wait an ho...

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Firestone Complete Auto Care and Midas Latest Reviews

Recent published reviews
2.6

Set an appointment for July 7, for a new set of tires. Dropped my car off on the afternoon of July 6 and today July 8...

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No votes

Good afternoon! I am writing because I recently experienced the worst experience of my life at your Midas Happy Valley...

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No votes

I recently had the opportunity to use a local Firestone tire dealer in my local area. I was in need of four new...

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No votes

Dont know we had care towed back to 2424 s figueroa st Los Angeles ca after repairs were made by these mechanics and...

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Firestone Complete Auto Care and Midas Products and Services

Most reviewed product and services
  • Firestone Complete Auto Care Oil Change (91 reviews)
  • Firestone Complete Auto Care Customer Care (70 reviews)
  • Firestone Complete Auto Care Car Repair (66 reviews)
  • Midas Oil Change (125 reviews)
  • Midas Car Repair (84 reviews)
  • Midas Repair (61 reviews)