PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Meineke and Firestone Complete Auto Care as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Meineke
Firestone Complete Auto Care

Meineke and Firestone Complete Auto Care Overview

Total reviews 637 792
Company responses 0 0
Issues resolved 2 10

Meineke and Firestone Complete Auto Care Consumer Ratings

Rank
292 out of 1741 in Service Centers and Repairs category
230 out of 1741 in Service Centers and Repairs category
Customer service
209 in category
172 in category
Price Affordability
243 in category
247 in category
Product or Service Quality
186 in category
156 in category
Value for money
190 in category
202 in category

Meineke and Firestone Complete Auto Care Rating Details

Customer service
1.4 (201 reviews)
1.6 (309 reviews)
Reviewer's quote

...My customer service was great but the master mechanics yall got in there arent such masters if they dont even think about my gas at all I just wanted yall to know because Im a 24 year old mom that needs her car I have things to do. Thank you for your time..

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...The customer service was awful. There is no accountability on these shops. Firestone is overpriced, takes forever to service vehicles, and are not honest about the needs of your vehicle..

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Price Affordability
1.7 (163 reviews)
1.7 (252 reviews)
Reviewer's quote

like i said everyone was very friendly but to price gouge someone from out of town or anyone for that matter is just wrong. i was also told that there was no military discount which i don't know is truth or not if you do offer it. i have already informed my family and military buddies in north...

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I am a very understanding person so I was thinking they may be upset about the price or it is taking too long. I am going to be fine because I have had dealings with this group before and the work has been good. A few times I had to turn back around because something was loose, but it was caught...

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Product or Service Quality
1.5 (162 reviews)
1.6 (264 reviews)
Reviewer's quote

...The customer service was great! I was actually very pleased. The guy who checked my car in also gave me a 10% off for being a healthcare professional. Everything was great with my visit until the next day I leave for work and my car is leaking oil and also smoking from the hood...

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...I also said, the “Service Engine Light” is on. I think it was the sensor that controls the headlights power when the sun goes down. It wasn’t working...

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Value for money
1.5 (156 reviews)
1.5 (257 reviews)
Reviewer's quote

... me out a little bit but when I came back twice theyre still saying that is not the seal thats leaking but theyre not taking itI would like to have some of my money back just because of what I have endured by going to garage is to get my truck fixed it is an 04 F150 XLT....

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I read every bodies review for firestone, seems like we all got taken by the mechanics and lost a lot of money in the process..

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Meineke and Firestone Complete Auto Care Pros and Cons

Pros
  • I dont like this place
  • There are 0 pros
  • No pros
  • Very unsatisfactory
  • I used to be a loyal and happy customer
  • Reasonably nice upfront personnel
Cons
  • Poor service
  • Customer service
  • Staff behavior was literally frightening
  • Bad customer service
  • Faulty service
  • Poor service and excessive charge

Meineke and Firestone Complete Auto Care Most Positive Reviews

Top rated reviews
5

After the Nissan Dealership diagnosed $3,000 of urgent repairs, the bulk of which would be the replacement of the...

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5

FIRST OF ALL MY UP MOST THANKS GOES OUT TO (GEORGE GUTIERREZ,RONALD &TECH. CREW) THERE CUSTOMER SERVICE IS BARE...

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5

WHEN A CONSUMER BRINGS A VEHICLE IN WITH TWO SEPARATE ISSUES AND STATES THE VEHICLE HAS A VIBRATION WHEN APPLYING THE...

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5

My Explorer started making a horrible noise. Was trading it off that evening! Pulled into Firestone on 71st st in...

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Meineke and Firestone Complete Auto Care Most Critical Reviews

Lowest rated reviews
1

I guess according to the “Fool me once/twice” aphorism it should be “Shame on me.” I could say that my relationship with...

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1

I Brought My 2010 honda Civic to the firestone auto car ctr on convot in san diego for noises under the car,the rep...

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1

I spent over $1000 on repairs to my car. About 2 months later I was hearing a loud noise. Due to just spending so much...

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1

This summer my wife took her car to the First Avenue Firestone in Cedar Rapids. The car sat for three weeks and nobody...

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Meineke and Firestone Complete Auto Care Latest Reviews

Recent published reviews
5

I blew out a tire and they first told me it be 18 hours before they could get it from the vendor. So they kept the tire...

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1

Store 015679
Invoice 176077
I paid $1303. on this invoice over $800. of that is for a quoted
ac repair. The ac was supposed...

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No votes

My son took his car to have service done to it and was charged over charged by 2,000 at least

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2.5

You may have good experiences at first, but they'll fade away and become inconsistent. The company's values do not...

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Meineke and Firestone Complete Auto Care Products and Services

Most reviewed product and services
  • Meineke Oil Change (115 reviews)
  • Meineke Repair (84 reviews)
  • Meineke Car Repair (60 reviews)
  • Firestone Complete Auto Care Oil Change (92 reviews)
  • Firestone Complete Auto Care Car Repair (71 reviews)
  • Firestone Complete Auto Care Customer Care (71 reviews)