PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Meineke and Firestone Complete Auto Care as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Meineke
Firestone Complete Auto Care

Meineke and Firestone Complete Auto Care Overview

Total reviews
618
725
Company responses
0
0
Issues resolved
2
8

Meineke and Firestone Complete Auto Care Consumer Ratings

Rank
286 out of 1729 in Service Centers and Repairs category
226 out of 1729 in Service Centers and Repairs category
Customer service
216 in category
172 in category
Product or Service Quality
188 in category
157 in category
Price Affordability
240 in category
238 in category
Value for money
182 in category
185 in category

Meineke and Firestone Complete Auto Care Rating Details

Customer service
1.4 (189 reviews)
1.6 (272 reviews)
Reviewer's quote

Meinke charges for charges for unnecessary service and has no regard for its customers whatsoever. Their "customer service" department hasn't returned a single phone call..

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Here is the biggest stab in the back, and hands down the worst customer service I've ever experienced. The manager of store 13463 Daniel Gutierrez called and left a message telling me he had an update on my struts, and that there was no need to talk about what happened the day before. Not one...

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Product or Service Quality
1.5 (154 reviews)
1.6 (234 reviews)
Reviewer's quote

...I’m more than pissed about the quality of work and care that my vehicle received..

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...They try this with me everytime I take my Car , but I am more experienced with this knowledge of how they Pressure there service on you. They are horrible and make you wait. Its like they themselves I mean the front managers of Luis &;;;;;;;; Jonathan donʻt like their jobs...

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Price Affordability
1.7 (150 reviews)
1.7 (220 reviews)
Reviewer's quote

...calling because something wasnt done properly on my car I have had coupons to use on getting 50% off my break work and I didnt receive that deal I paid full price even after I showed the coupon I had my sway links my engine mount my brakes my rotors and my censor fixed and then my engine light came on once I got it looked at. The part I cant get passed I paid $998. 00 for my rotors and my breaks even when I...

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like I said before I took my truck in to have it alignment I was told the price would be 79. 99 before taxes so I thought that was with a one year warranty but that's not the case then I called to have it realine and they told me that a one time only for that price and if I wanted a one year...

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Value for money
1.5 (146 reviews)
1.5 (225 reviews)
Reviewer's quote

...I put to much money in my car to be just getting it fixed just to *** it up and waist more money. Called corporate and they just gave me the run around. I’m to the point where I’m getting me an attorney to take them to court...

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...it was leaking they assumed all it was was the host now they're trying to get another $600 so we're talkin about $1,400 during a pandemic when nobody has money and now they're holding my car...

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Meineke and Firestone Complete Auto Care Pros and Cons

Pros
  • I dont like this place
  • There are 0 pros
  • No pros
  • Very unsatisfactory
  • Reasonably nice upfront personnel
  • New tires
Cons
  • Poor service
  • Customer service
  • Lied - misrepresentation - customer service
  • Bad customer service
  • Poor service and excessive charge
  • Excessive charge

Meineke and Firestone Complete Auto Care Most Positive Reviews

Top rated reviews
5

After the Nissan Dealership diagnosed $3,000 of urgent repairs, the bulk of which would be the replacement of the...

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5

FIRST OF ALL MY UP MOST THANKS GOES OUT TO (GEORGE GUTIERREZ,RONALD &TECH. CREW) THERE CUSTOMER SERVICE IS BARE...

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5

WHEN A CONSUMER BRINGS A VEHICLE IN WITH TWO SEPARATE ISSUES AND STATES THE VEHICLE HAS A VIBRATION WHEN APPLYING THE...

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5

My Explorer started making a horrible noise. Was trading it off that evening! Pulled into Firestone on 71st st in...

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Meineke and Firestone Complete Auto Care Most Critical Reviews

Lowest rated reviews
1

I guess according to the “Fool me once/twice” aphorism it should be “Shame on me.” I could say that my relationship with...

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1

I Brought My 2010 honda Civic to the firestone auto car ctr on convot in san diego for noises under the car,the rep...

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1

I spent over $1000 on repairs to my car. About 2 months later I was hearing a loud noise. Due to just spending so much...

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1

This summer my wife took her car to the First Avenue Firestone in Cedar Rapids. The car sat for three weeks and nobody...

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Meineke and Firestone Complete Auto Care Latest Reviews

Recent published reviews
1

In the whole the service was absolutely not given for the lack in the ability to service my vehicle it is left my...

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1.4

My daughter Took her Car to Hilo Firestone for a lube , oil, filter and Car care package which is easy to do. Which...

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No votes

I delivered a fedex box of struts. Backing up to the door because you can't drive around some guy toys to race around...

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1

The last two times I went to firestone on 16th St., Moline, Illinois, they tryed to charge me for work that was not...

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Meineke and Firestone Complete Auto Care Products and Services

Most reviewed product and services
  • Meineke Oil Change (113 reviews)
  • Meineke Repair (84 reviews)
  • Meineke Car Repair (56 reviews)
  • Firestone Complete Auto Care Oil Change (90 reviews)
  • Firestone Complete Auto Care Customer Care (70 reviews)
  • Firestone Complete Auto Care Car Repair (65 reviews)