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Firestone Complete Auto Care

Service Centers and Repairs
  • 4 ISSUES RESOLVED
  • 494 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $954 AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Turnaround Time
  • Manager was nice 2
  • Outstanding 2
  • That the front person attempted to help 2
  • Usually mechanics do good work 2
  • Very unsatisfactory 2

Customers don't like

  • Poor service and excessive charge4
  • Excessive charge4
  • Faulty service4
  • Poor service3
  • Suggesting unnecessary repairs3
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Maaco

Service Centers and Repairs
Has verified representatives
  • 0 ISSUES RESOLVED
  • 3 COMPANY RESPONSES
  • 586 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Turnaround Time
  • Car before they touched it 5
  • People seemed nice 2
  • Refund for my transportation 1
  • That i did not have to handle the additional insurance claim 1
  • Same day drop off - pre-written estimate 1

Customers don't like

  • Poor quality work15
  • Lied to about work that was supposed to be done but was not4
  • Delay in repair service3
  • Painting3
  • Owner was rude3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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