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Firestone Complete Auto Care

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 467 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $916 AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
Turnaround Time
  • Manager was nice 2
  • Usually mechanics do good work 2
  • Outstanding 2
  • That the front person attempted to help 2
  • Very unsatisfactory 1

Customers don't like

  • Poor service and excessive charge8
  • Suggesting unnecessary repairs6
  • Full of it5
  • Long wait5
  • Horrible experience5
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Just Brakes

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 295 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Website
Reliability
Turnaround Time
  • Kind and sort of helpful 1
  • Lousey job 1
  • Proximity to my residence 1
  • Shop hand was good 1
  • That there are other brake shops around 1

Customers don't like

  • Being lied to9
  • How the treat customers4
  • Poor information - upselling3
  • Deception and substandard work2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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