PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Firestone Complete Auto Care and Hibdon Tires Plus as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Firestone Complete Auto Care
Hibdon Tires Plus

Firestone Complete Auto Care and Hibdon Tires Plus Overview

Total reviews 804 10
Company responses 0 0
Issues resolved 11 0

Firestone Complete Auto Care and Hibdon Tires Plus Consumer Ratings

Rank
231 out of 1762 in Service Centers and Repairs category
433 out of 1762 in Service Centers and Repairs category
Customer service
180 in category
262 in category
Product or Service Quality
164 in category
553 in category
Value for money
206 in category
542 in category
Reliability
163 in category
477 in category

Firestone Complete Auto Care and Hibdon Tires Plus Rating Details

Customer service
1.6 (318 reviews)
1.1 (8 reviews)
Reviewer's quote

...The customer service was awful. There is no accountability on these shops. Firestone is overpriced, takes forever to service vehicles, and are not honest about the needs of your vehicle..

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Bought a battery in the summer of 2019, the battery is dead according to an outside sources check in November 2020, the battery states free two year replacement, but I am being charged 70.00 to replace? Just confused as to why I owe money on a battery that should still be under warranty.

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Product or Service Quality
1.6 (269 reviews)
1 (8 reviews)
Reviewer's quote

Progressive Roadside service came to jump start my Chevy traverse. He said I needed a battery went to the nearest Firestone my battery is not under the hood in floor behind passenger seat Tech. 06 after checking the battery charging check he recommended replacing the battery Then he went under the...

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Friday, October 2nd 2020 hibdon in mustang did oil change for my daughter, and she needed windshield wipers, and they charged her $75.00 for wipers, u would have thought that dealing with a young girl that doesn't know any better hibdons would have advised her to look elsewhere for the wipes. Not...

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Value for money
1.5 (262 reviews)
1 (7 reviews)
Reviewer's quote

...Now we are asking the company kindly to refund our money which we paid for the lifetime warranty of alignment we paid for both vehicles. In the meantime I want to say thank you to Brain and Holly for their fast action. MG..

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Incompetent : Could not find my problem changed out part $336 later eight hours later They dont know how to fix my truck all they are is parts Changer very sad place wont ever go back they suck. tulsa hills Location

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Reliability
1.4 (258 reviews)
1 (7 reviews)
Reviewer's quote

Went for check charging system truck was not jump started pull into bay he went under the hood with a ratchet my battery is behind passenger seat floor was ready to leave my truck jerked when shifted into reverse wasn't doing that when I arrived check battery/alternator said alternator was fine...

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I have taken my car to the mwc ,ok location for years. I really loved this location until recently! I made an appointment for a oil change and a vehicle check due to, I recently purchased a used vehicle. My appointment was scheduled for 11. I dropped my vehicle off at approx. 10am. When I dropped...

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Firestone Complete Auto Care and Hibdon Tires Plus Pros and Cons

Pros
  • Very unsatisfactory
  • I used to be a loyal and happy customer
  • Staff was friendly
No votes
Cons
  • Bad customer service
  • Faulty service
  • Poor service and excessive charge
  • Are the cons

Firestone Complete Auto Care and Hibdon Tires Plus Most Positive Reviews

Top rated reviews
5

FIRST OF ALL MY UP MOST THANKS GOES OUT TO (GEORGE GUTIERREZ,RONALD &TECH. CREW) THERE CUSTOMER SERVICE IS BARE...

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No votes
5

My Explorer started making a horrible noise. Was trading it off that evening! Pulled into Firestone on 71st st in...

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No votes

Firestone Complete Auto Care and Hibdon Tires Plus Most Critical Reviews

Lowest rated reviews
1

I Brought My 2010 honda Civic to the firestone auto car ctr on convot in san diego for noises under the car,the rep...

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1

I brought my 2015 f350 in the the store in Edmond. I had called SN got a quote of $237.00 to replace the back brakes...

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1

This summer my wife took her car to the First Avenue Firestone in Cedar Rapids. The car sat for three weeks and nobody...

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1

My 80 year old mother called the norman oklahoma I-35 and main made and appointment for an oil change tires rotate and...

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Firestone Complete Auto Care and Hibdon Tires Plus Latest Reviews

Recent published reviews
1.8

No one is keeping in contact and it is really making me upset . No alighnment was done , only one print out the before...

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1.7

Bought a battery in the summer of 2019, the battery is dead according to an outside sources check in November 2020, the...

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1

Went for check charging system truck was not jump started pull into bay he went under the hood with a ratchet my...

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1

Friday, October 2nd 2020 hibdon in mustang did oil change for my daughter, and she needed windshield wipers, and they...

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Firestone Complete Auto Care and Hibdon Tires Plus Products and Services

Most reviewed product and services
  • Firestone Complete Auto Care Oil Change (94 reviews)
  • Firestone Complete Auto Care Car Repair (71 reviews)
  • Firestone Complete Auto Care Repair (55 reviews)
  • Hibdon Tires Plus Car Repair (3 reviews)
  • Hibdon Tires Plus Tire Rotation (1 review)