PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Firestone Complete Auto Care and Hibdon Tires Plus as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Firestone Complete Auto Care
Hibdon Tires Plus

Firestone Complete Auto Care and Hibdon Tires Plus Overview

Total reviews
759
8
Company responses
0
0
Issues resolved
9
0

Firestone Complete Auto Care and Hibdon Tires Plus Consumer Ratings

Rank
225 out of 1707 in Service Centers and Repairs category
527 out of 1707 in Service Centers and Repairs category
Customer service
168 in category
253 in category
Product or Service Quality
154 in category
520 in category
Value for money
195 in category
507 in category
Price Affordability
244 in category
515 in category

Firestone Complete Auto Care and Hibdon Tires Plus Rating Details

Customer service
1.6 (288 reviews)
1.2 (6 reviews)
Reviewer's quote

Made an appointment 3 days ago to get my oil changed I have been here for 3 hours they did not have the oil And I am still waiting very bad customer service..

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Incompetent : Could not find my problem changed out part $336 later eight hours later They dont know how to fix my truck all they are is parts Changer very sad place wont ever go back they suck. tulsa hills Location

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Product or Service Quality
1.7 (249 reviews)
1 (6 reviews)
Reviewer's quote

My husband went back in requesting that the tires to be balanced as well as our traction control service. He waited there for four hours waiting for them to get to him. They actually ended up rotating the tires which he had not requested putting one of our new tires on the back and leaving one on...

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I have taken my car to the mwc ,ok location for years. I really loved this location until recently! I made an appointment for a oil change and a vehicle check due to, I recently purchased a used vehicle. My appointment was scheduled for 11. I dropped my vehicle off at approx. 10am. When I dropped...

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Value for money
1.5 (239 reviews)
1 (5 reviews)
Reviewer's quote

With each visit I found myself paying more money for some they found associated with the repair, even though its warrantied they look at it as a separate repair, and each repair still doesn't get properly fixed. Recently had my bearings and axle replaced for the third time, took it back with...

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Anytime Ive ever taken a vehicle to Hibdon; they always, and I do mean always; come up with a laundry list of other things that need to be fixed; and then they refuse to do what Im asking them to do; unless I pay them an insane amount to do all of the other things that I never asked them to do. I...

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Price Affordability
1.7 (233 reviews)
1 (6 reviews)
Reviewer's quote

like I said before I took my truck in to have it alignment I was told the price would be 79. 99 before taxes so I thought that was with a one year warranty but that's not the case then I called to have it realine and they told me that a one time only for that price and if I wanted a one year...

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...new tires in December 2019 during for my truck during one of their specials where they constantly advertise they are home of the guaranteed lowest tire prices in the state and if you find any advertised price within 30 days thats cheaper we will refund you double the difference back. A day later I found a cheaper...

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Firestone Complete Auto Care and Hibdon Tires Plus Pros and Cons

Pros
  • Very unsatisfactory
  • I used to be a loyal and happy customer
  • Reasonably nice upfront personnel
No votes
Cons
  • Bad customer service
  • Poor service and excessive charge
  • Long wait
  • Are the cons

Firestone Complete Auto Care and Hibdon Tires Plus Most Positive Reviews

Top rated reviews
5

FIRST OF ALL MY UP MOST THANKS GOES OUT TO (GEORGE GUTIERREZ,RONALD &TECH. CREW) THERE CUSTOMER SERVICE IS BARE...

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No votes
5

My Explorer started making a horrible noise. Was trading it off that evening! Pulled into Firestone on 71st st in...

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No votes

Firestone Complete Auto Care and Hibdon Tires Plus Most Critical Reviews

Lowest rated reviews
1

I Brought My 2010 honda Civic to the firestone auto car ctr on convot in san diego for noises under the car,the rep...

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1

I brought my 2015 f350 in the the store in Edmond. I had called SN got a quote of $237.00 to replace the back brakes...

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1

This summer my wife took her car to the First Avenue Firestone in Cedar Rapids. The car sat for three weeks and nobody...

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1

My 80 year old mother called the norman oklahoma I-35 and main made and appointment for an oil change tires rotate and...

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Firestone Complete Auto Care and Hibdon Tires Plus Latest Reviews

Recent published reviews
No votes

I visited the Stevens Mill Road, Stallings, NC location last week on June 25, 2020. While there I noticed a small child...

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1

Incompetent : Could not find my problem changed out part $336 later eight hours later They dont know how to fix my...

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No votes

Whats the point of making an appointment if theyre not going to honor it? I literally made an appointment at 8am and...

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1

I have taken my car to the mwc ,ok location for years. I really loved this location until recently! I made an...

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Firestone Complete Auto Care and Hibdon Tires Plus Products and Services

Most reviewed product and services
  • Firestone Complete Auto Care Oil Change (91 reviews)
  • Firestone Complete Auto Care Customer Care (70 reviews)
  • Firestone Complete Auto Care Car Repair (66 reviews)
  • Hibdon Tires Plus Car Repair (3 reviews)
  • Hibdon Tires Plus Tire Rotation (1 review)