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Firestone Complete Auto Care

Service Centers and Repairs
  • 4 ISSUES RESOLVED
  • 478 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $941 AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Turnaround Time
  • Manager was nice 2
  • Outstanding 2
  • That the front person attempted to help 2
  • Usually mechanics do good work 2
  • Very unsatisfactory 2

Customers don't like

  • Poor service and excessive charge10
  • Long wait7
  • Excessive charge6
  • Suggesting unnecessary repairs6
  • Excessive charge for part6
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Ford Extended Warranty

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $26.9K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Staff
Website
Reliability
Turnaround Time
  • Everyone hoped i could find someone to help me 2
  • Having factory coverage 1
  • Service tech but not what he had to say 1

Customers don't like

  • And the documentation is poor2
  • There is no integrity in the policy2
  • How we have been treated2
  • Interpretation of bumper to bumper2
  • Not satisfied at all1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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