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Firestone Complete Auto Care

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 565 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $972 AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
Turnaround Time
  • Very unsatisfactory 2
  • Usually mechanics do good work 2
  • That the front person attempted to help 2
  • Outstanding 2
  • New tires 2

Customers don't like

  • Bad customer service6
  • Poor service and excessive charge5
  • Poor service4
  • Faulty service4
  • Excessive charge4
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Ford Extended Warranty

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $32.3K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.5
Customer service
Staff
Website
Reliability
Turnaround Time
  • Everyone hoped i could find someone to help me 2
  • Maintenance plan for oil changes 1
  • Having factory coverage 1

Customers don't like

  • There is no integrity in the policy4
  • Not satisfied at all3
  • Would not honor extended warranty for repairs2
  • How we have been treated2
  • Service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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