PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fingerhut and Telebrands as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fingerhut
Telebrands

Fingerhut and Telebrands Overview

Total reviews
879
2311
Company responses
0
0
Issues resolved
3
4

Fingerhut and Telebrands Consumer Ratings

Rank
292 out of 3082 in E-commerce category
419 out of 3082 in E-commerce category
Customer service
238 in category
259 in category
Website
317 in category
512 in category
Exchange, Refund and Cancellation Policy
221 in category
285 in category
Discounts and Special Offers
302 in category
438 in category

Fingerhut and Telebrands Rating Details

Customer service
1.7 (205 reviews)
1.6 (183 reviews)
Reviewer's quote

...Fraud department customer service is very rude..

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...I told the Customer Service Representative (CSR) the time frame was unsatisfactory and I wanted a full refund to my credit card. I was told they were unable to make a full refund but was offered $15. 00 for my inconvenience...

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Website
2.6 (183 reviews)
1.9 (196 reviews)
Reviewer's quote

...On their website it states that you can pay more than minimum amount due and it will be applied to minimum payments due or pay in full..

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...After reading the website, it states that the bulbs are only expected to last 2 years. Wish I had known that prior to spending the money on these cheap gadgets. Just sad how the consumer (myself) am forced to deal with automated Chinese ***...

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Exchange, Refund and Cancellation Policy
1.8 (170 reviews)
1.5 (160 reviews)
Reviewer's quote

It was made on 12-20-19 and as of 01-06-20 I had not received my product or no refund. I contacted the company and got transferred 3 different times to 3 different people, I got fed up and asked for a refund of the $30. While attempting to get the refund the person told me my social security number...

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...I tried to return it to where it was purchased to exchange with know luck. Then I was told by the manufacturer that I would need to spend money on shipping the damaged portion to the manufacturer and pay a restocking fee. I decided to cut my losses with this manufacturer..

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Discounts and Special Offers
2 (170 reviews)
1.6 (128 reviews)
Reviewer's quote

...They presented a few offers including Fingerhut (the only one I remember - sorry Fingerhut) which were available for $ 0. 00 and that once this was completed that the 1,000 VISA will be delivered. It is here that I decided to apply for a credit card for Fingerhut...

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My 75 ft silver shrink hose has been held up for some time. I understand the corona 19 has a lot to do with it. But they had cashed my check a while back. So if they had the time to cash the check. Why could they have not sent he hose.

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Fingerhut and Telebrands Pros and Cons

Pros
  • Never again at this point
  • Ticked off
  • Easy payment option
  • Light weight
  • Concept
  • It was great while it lasted
Cons
  • Poor customer service
  • Uphelpful supervisor
  • Being screwed without the normal foreplay
  • Customer service
  • Burst very quickly
  • Poor durability

Fingerhut and Telebrands Most Positive Reviews

Top rated reviews
5

I don't no my account number

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5

last year I purchased two of your hoses and they both are unusable due to leaking. I paid $19.95 for each of them plus...

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5

Finger hut started me out with a $200 credit. With me making on time payments and early payoffs. I have been able to get...

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5

Hose was connected to outdoor spigot and laying on the ground while performing vehicle maintenance. Temperature outside...

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Fingerhut and Telebrands Most Critical Reviews

Lowest rated reviews
1

I have been on the phone with Fingerhut for literally the last month trying to get a double payment returned to my bank...

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1

I bought 4 50' pocket hoses, right from the official website last summer. By the end of last summer 2 of them failed...

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1

We newly opened a FH account. Busy working people, never told if payment wasn't made to the very date-a late charge of $...

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1

When I got my first pocket hose I was so excited at how lightweight it was & (only in the 1st few days) what a...

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Fingerhut and Telebrands Latest Reviews

Recent published reviews
No votes

I made the purchase on 6/8/2020 was the phone came the following thurs 6/16/2020. I returned the phone @ postal service...

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1

On June 9, 2020 I ordered numerous "Silver Bullet" products, online, from this vendor. the total order came to over...

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No votes

Got pre-approved could not order

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2.3

My hose I received for Fathers Day busted after a few weeks of usage. I tried to return it to where it was purchased to...

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Fingerhut and Telebrands Products and Services

Most reviewed product and services
  • Fingerhut Account (172 reviews)
  • Fingerhut Customer Care (71 reviews)
  • Fingerhut Shipping Service (31 reviews)
  • Telebrands Pocket Hose (864 reviews)
  • Telebrands Customer Care (129 reviews)
  • Telebrands Ultra Pocket Hose (14 reviews)