PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fingerhut and Stoneberry as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fingerhut
Stoneberry

Fingerhut and Stoneberry Overview

Total reviews
879
364
Company responses
0
0
Issues resolved
3
2

Fingerhut and Stoneberry Consumer Ratings

Rank
295 out of 3072 in E-commerce category
340 out of 3072 in E-commerce category
Customer service
233 in category
No votes
Website
313 in category
No votes
Discounts and Special Offers
295 in category
No votes
Exchange, Refund and Cancellation Policy
212 in category
No votes

Fingerhut and Stoneberry Rating Details

Customer service
1.7 (205 reviews)
No votes
Reviewer's quote

...Fraud department customer service is very rude..

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...Horrible customer service..

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Website
2.6 (183 reviews)
No votes
Reviewer's quote

...On their website it states that you can pay more than minimum amount due and it will be applied to minimum payments due or pay in full..

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...I WAS GIVEN THE OPTION TO USE THAT CODE OR (PROMO CODE MLB68) FOR JOINING; I CHOOSE (PROMO CODE) FOR FREE SHIPPING THAT IS SHOWING ON THE WEBSITE. REMOVE THE (SHIPPING & HANDLING) FEE OF $17. 99 OFF OF MY CREDIT CARD OR I WILL DISPUTE THE ENTIRE ORDER WITH MY BANK...

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Discounts and Special Offers
2 (170 reviews)
No votes
Reviewer's quote

...They presented a few offers including Fingerhut (the only one I remember - sorry Fingerhut) which were available for $ 0. 00 and that once this was completed that the 1,000 VISA will be delivered. It is here that I decided to apply for a credit card for Fingerhut...

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...I told the rep to remove my name from receiving any offers. If this the way they treat their customer's ill gladly take my business where im appreciated at..

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Exchange, Refund and Cancellation Policy
1.8 (170 reviews)
No votes
Reviewer's quote

It was made on 12-20-19 and as of 01-06-20 I had not received my product or no refund. I contacted the company and got transferred 3 different times to 3 different people, I got fed up and asked for a refund of the $30. While attempting to get the refund the person told me my social security number...

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...I hope I can just process this as a simple refund since Birthday is passed and can just get my money back...

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Fingerhut and Stoneberry Pros and Cons

Pros
  • Never again at this point
  • Ticked off
  • Easy payment option
  • Website presents well
  • Some good items
  • I like the company
Cons
  • Poor customer service
  • Uphelpful supervisor
  • Being screwed without the normal foreplay
  • Customer service
  • Any thing about stoneberry
  • Quality of product and did not like the customer service

Fingerhut and Stoneberry Most Positive Reviews

Top rated reviews
5

I don't no my account number

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5

I never have a problem with stoneberry I love this website I just order a pair of asics shoes and they are shipping it...

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5

Finger hut started me out with a $200 credit. With me making on time payments and early payoffs. I have been able to get...

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5

Hi,I'm Sheila Bowden from Birmingham,Al.I received a catalog from Stoneberry pre-approved for 250.00 dollars.I order som...

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Fingerhut and Stoneberry Most Critical Reviews

Lowest rated reviews
1

I have been on the phone with Fingerhut for literally the last month trying to get a double payment returned to my bank...

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1

I placed an order for an elderly gentleman for a cat tower. 15 minutes later the cat fell and broke his neck. He died...

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1

We newly opened a FH account. Busy working people, never told if payment wasn't made to the very date-a late charge of $...

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1

I ordered a DVD player and after reading the reviews changed my mind the next day. Called and was told my request was...

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Fingerhut and Stoneberry Latest Reviews

Recent published reviews
No votes

I made the purchase on 6/8/2020 was the phone came the following thurs 6/16/2020. I returned the phone @ postal service...

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4.4

Why didnt I get my package they say it was delivered where I didnt get it what did ups do who did they give it to

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No votes

Got pre-approved could not order

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No votes

Ok, I ordered a hydroshot portable power cleaner on may 15th 2020, when I received it the fitting on the hose was...

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Fingerhut and Stoneberry Products and Services

Most reviewed product and services
  • Fingerhut Account (172 reviews)
  • Fingerhut Customer Care (71 reviews)
  • Fingerhut Shipping Service (31 reviews)
  • Stoneberry Customer Care (62 reviews)
  • Stoneberry Shipping Service (35 reviews)
  • Stoneberry Account (29 reviews)