PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fingerhut and SaferWholesale as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fingerhut
SaferWholesale

Fingerhut and SaferWholesale Overview

Total reviews
864
322
Company responses
0
31
Issues resolved
3
1

Fingerhut was first mentioned on PissedConsumer on Mar 6, 2008 and since then this brand received 864 reviews. It is 542 reviews more than SaferWholesale received since Apr 18, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Fingerhut customer support team and SaferWholesale customer service.

Fingerhut and SaferWholesale Consumer Ratings

Rank
297 out of 4212 in E-commerce category
344 out of 4212 in E-commerce category
Customer service
223 in category
242 in category
Website
305 in category
343 in category
Exchange, Refund and Cancellation Policy
212 in category
241 in category

According to consumer ratings and reviews, Fingerhut ranks 47 points higher in the E-commerce category than SaferWholesale. People gave Fingerhut 1.7 stars for Customer service criterion in E-commerce category and it is 904 points higher than the worst rated brand in this category. At the same time, SaferWholesale was rated 1.6 stars for Customer service criterion in this category and it is 885 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Fingerhut has a higher rating than SaferWholesale. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Fingerhut 1.8 stars and it is 81% greater than other in category. SaferWholesale however was rated 1.6 stars and it is 79% greater than other in category.

Fingerhut and SaferWholesale Rating Details

Customer service
1.7 (200 reviews)
1.6 (150 reviews)
Reviewer's quote

...Fraud department customer service is very rude..

Hobart

I tried calling, and the only guy named roger is the sales clerk, is the person to send title paperwork, and the customer service line which can not do any refunds that I have to talk to Alex. I asked to talk to him directly, and roger said he had left for the day. It was 11am in the morning and I...

Elena B
Website
2.5 (178 reviews)
2.3 (129 reviews)
Reviewer's quote

...On their website it states that you can pay more than minimum amount due and it will be applied to minimum payments due or pay in full..

PissedConsumer1199681

...I will make sure to put this warning on every internet website that allows me to. "..

Althea
Exchange, Refund and Cancellation Policy
1.8 (166 reviews)
1.6 (111 reviews)
Reviewer's quote

It was made on 12-20-19 and as of 01-06-20 I had not received my product or no refund. I contacted the company and got transferred 3 different times to 3 different people, I got fed up and asked for a refund of the $30. While attempting to get the refund the person told me my social security number...

Xaiver

I called @SaferWholesale & when I informed them IT WASN'T assembled, they knew they would get away without REFUNDING the $200 I NEGOTIATED. THEY KNEW I'd have NO HELP from my CREDIT CO Because @SAFERWHOLESALE lumped the COSTS together (Trunk Assembly, MSO/TITLE, Warranty) TOGETHER ON THE BILL OF...

THOMAS J

Fingerhut and SaferWholesale Pros and Cons

Pros
  • Never again at this point
  • Ticked off
  • Easy payment option
  • Price
  • Shipping
  • Product quality
Cons
  • Poor customer service
  • Uphelpful supervisor
  • Being screwed without the normal foreplay
  • Business practices
  • Customer service
  • Illegal consumer practices

Fingerhut and SaferWholesale Most Positive Reviews

Top rated reviews
5

I don't no my account number

5

Below is my review. I hope it is not too long. When I purchased my shutters, I still had some doubts about how they woul...

Fingerhut and SaferWholesale Most Critical Reviews

Lowest rated reviews
1

*** finger hut s English they don't do nothing

1

They took my money by electronic check because they claim to not take credit cards.The product I ordered was not...

Fingerhut and SaferWholesale Latest Reviews

Recent published reviews
1

Had an issue with a missing package. This was a product that I needed, I requested 2 day shipping. I was willing to...

Read all 864 reviews

Angryi placed an order with them on11,28 19.
after almost 2mts i still do not know what is the status of my order...

Read all 322 reviews

Fingerhut and SaferWholesale Products and Services

Most reviewed product and services
  • Fingerhut Account (170 reviews)
  • Fingerhut Customer Care (69 reviews)
  • Fingerhut Shipping Service (30 reviews)
  • Saferwholesale Shipping Service (35 reviews)
  • Saferwholesale Customer Care (21 reviews)
  • Saferwholesale Manager (10 reviews)