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Fingerhut

E-commerce
  • 2 ISSUES RESOLVED
  • 747 TOTAL REVIEWS
  • $58.9K CLAIMED LOSSES
  • $329 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Never again at this point 6
  • Easy payment option 5
  • Ticked off 4
  • Credit offer 4
  • Pppsssshhhhhhh 2

Customers don't like

  • Poor customer service14
  • Accounting procedures4
  • Will rip you off3
  • Uphelpful supervisor3
  • Extremely poor customer service3
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Otterbox

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 234 TOTAL REVIEWS
  • $6.4K CLAIMED LOSSES
  • $149 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Warranty 2
  • Size and color 2
  • Quality of product 2
  • I like their site 2
  • Customer service 2

Customers don't like

  • Shipping sucks4
  • Customer service4
  • Product and customer service3
  • Maybe it is lifetime but went from no charges to charges3
  • Extranious charges3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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