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Fingerhut

E-commerce
  • 2 ISSUES RESOLVED
  • 755 TOTAL REVIEWS
  • $59.3K CLAIMED LOSSES
  • $328 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Never again at this point 6
  • Easy payment option 5
  • Ticked off 4
  • Credit offer 4
  • Pppsssshhhhhhh 2

Customers don't like

  • Poor customer service14
  • Accounting procedures4
  • Will rip you off3
  • Uphelpful supervisor3
  • Extremely poor customer service3
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Musicians Friend

Music stores
  • 3 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Warranty on the website 1
  • To be able to an extend resolve the issues at hand 1
  • Sales promotions 1
  • Products 1
  • Product selection and website 1

Customers don't like

  • Customer service8
  • Paying for product not available when on back order2
  • Lack of obvious organisation and communication between depts2
  • Them not fulfilling the warranty1
  • That i have no item for my 450 dollars1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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