PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Innovgoods and Fingerhut as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Innovgoods
Fingerhut

Innovgoods and Fingerhut Overview

Total reviews 151 883
Company responses 0 0
Issues resolved 1 3

Innovgoods and Fingerhut Consumer Ratings

Rank
960 out of 3124 in E-commerce category
333 out of 3124 in E-commerce category
Website
709 in category
327 in category
Customer service
985 in category
242 in category
Delivery Service
676 in category
171 in category
Exchange, Refund and Cancellation Policy
918 in category
226 in category

Innovgoods and Fingerhut Rating Details

Website
1.2 (64 reviews)
2.5 (186 reviews)
Reviewer's quote

...Website is now down n they can’t be reached by phone. :wtf:..

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...On their website it states that you can pay more than minimum amount due and it will be applied to minimum payments due or pay in full..

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Customer service
1 (61 reviews)
1.7 (208 reviews)
Reviewer's quote

I never received the item and email customer service with no resolution! I want the item or a refund..

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...Fraud department customer service is very rude..

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Delivery Service
1 (61 reviews)
2.5 (161 reviews)
Reviewer's quote

I never received the two tables and have written to the company numerous times over the past five months to follow up on the delivery or to request a refund. They answer my emails that they are looking into the matter, or improving efficiency or other excuses. Now that I have finally requested a...

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...in my possession I probably will never receive I have to return is huge Box to AUP S store and pay $40 for shipping the way that they handle their customer service is out rageous Amazon would have already had you a shipping label had somebody come pick it up And sent out the right item. They screwed up my husband's credit even though we made every payment on time this company is a skam something is not right with them. Watch...

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Exchange, Refund and Cancellation Policy
1 (59 reviews)
1.8 (172 reviews)
Reviewer's quote

...Total scammers!! I've demanded a full refund multiple times. Nothing..

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It was made on 12-20-19 and as of 01-06-20 I had not received my product or no refund. I contacted the company and got transferred 3 different times to 3 different people, I got fed up and asked for a refund of the $30. While attempting to get the refund the person told me my social security number...

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Innovgoods and Fingerhut Pros and Cons

Pros
  • State 10-20 days delivery and it has been over a month now
  • Product and promise of swift delivery
  • Look of the bedside table
  • Never again at this point
  • Ticked off
  • Easy payment option
Cons
  • Nothing received
  • Never use them again
  • Fake site
  • Poor customer service
  • Uphelpful supervisor
  • Being screwed without the normal foreplay

Innovgoods and Fingerhut Most Positive Reviews

Top rated reviews
5

I also placed an order for christmas presents for my kids , and I received a links to my purchase and shipment but it se...

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5

I don't no my account number

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5

Don’t use this company they are con men don’t answer emails Theives

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5

Finger hut started me out with a $200 credit. With me making on time payments and early payoffs. I have been able to get...

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Innovgoods and Fingerhut Most Critical Reviews

Lowest rated reviews
1

I have bought from the site of Innovgoods.com who uses shopify. Check my account statement to verify that the payment wi...

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1

I have been on the phone with Fingerhut for literally the last month trying to get a double payment returned to my bank...

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1

I placed an order and I received two links about my purchase and shipment but both links are invalid. Product cost...

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1

We newly opened a FH account. Busy working people, never told if payment wasn't made to the very date-a late charge of $...

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Innovgoods and Fingerhut Latest Reviews

Recent published reviews
1

They said they were delivered but I never received them $338 and cant reach anyone

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No votes

I was not pissed. Thank you

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1

Ordered a smart side ta le in Nov 2018. Tracking numbers sent, never received a table. Was billed $169.

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1.4

Purchased a vacuum cleaner in April 2020. After using for about 3 months tried to find filter bags for it. The manual (?...

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Innovgoods and Fingerhut Products and Services

Most reviewed product and services
  • Innovgoods Shipping Service (129 reviews)
  • Innovgoods Customer Care (5 reviews)
  • Innovgoods Account (1 review)
  • Fingerhut Account (172 reviews)
  • Fingerhut Customer Care (71 reviews)
  • Fingerhut Shipping Service (31 reviews)