PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fingerhut and Hobby Lobby as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fingerhut
Hobby Lobby

Fingerhut and Hobby Lobby Overview

Total reviews
864
596
Company responses
0
0
Issues resolved
3
4

Fingerhut was first mentioned on PissedConsumer on Mar 6, 2008 and since then this brand received 864 reviews. It is 268 reviews more than Hobby Lobby received since Aug 30, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Hobby Lobby customer support team than with Fingerhut customer service.

Fingerhut and Hobby Lobby Consumer Ratings

Rank
297 out of 4213 in E-commerce category
8 out of 186 in Craft Supplies and Tools category
Website
305 in category
7 in category
Exchange, Refund and Cancellation Policy
212 in category
7 in category
Discounts and Special Offers
334 in category
5 in category

Fingerhut and Hobby Lobby Rating Details

Website
2.5 (178 reviews)
2.5 (116 reviews)
Reviewer's quote

...On their website it states that you can pay more than minimum amount due and it will be applied to minimum payments due or pay in full..

PissedConsumer1199681

...I gave her the full item number, the name of the handle from the website plus a full description of the "5" long dark rust brown iron handle. " She went to look and came back and said she had found 8 of them. I asked her to hold them and said I was an hour away, but would leave right away...

Salmaan
Exchange, Refund and Cancellation Policy
1.8 (166 reviews)
2.1 (137 reviews)
Reviewer's quote

It was made on 12-20-19 and as of 01-06-20 I had not received my product or no refund. I contacted the company and got transferred 3 different times to 3 different people, I got fed up and asked for a refund of the $30. While attempting to get the refund the person told me my social security number...

Xaiver

I was supposed to receive my refund and have not got it yet of $30. 00 and I also did not receive one of my items I ordered..

Kristopher
Discounts and Special Offers
2 (165 reviews)
2.7 (135 reviews)
Reviewer's quote

...They presented a few offers including Fingerhut (the only one I remember - sorry Fingerhut) which were available for $ 0. 00 and that once this was completed that the 1,000 VISA will be delivered. It is here that I decided to apply for a credit card for Fingerhut...

Kandace

...There has to be some kind of sensitivity training teaching their employee's on how to treat EVERY CUSTOMER - with special emphasis on how NOT TO TREAT THE DISABLED..

Kimberly M

Fingerhut and Hobby Lobby Pros and Cons

Pros
  • Never again at this point
  • Ticked off
  • Easy payment option
  • Products
  • Most of their products
  • Variety of products
Cons
  • Poor customer service
  • Uphelpful supervisor
  • Being screwed without the normal foreplay
  • Customer service
  • Poor management
  • Untrained employees

Fingerhut and Hobby Lobby Most Positive Reviews

Top rated reviews
5

I don't no my account number

5

I love that the Statesville Hobby Lobby keep there store so neat and clean.

Fingerhut and Hobby Lobby Most Critical Reviews

Lowest rated reviews
1

*** finger hut s English they don't do nothing

1

Hobby lobby had the worst customer service! When u have 2 seperate purchases they wont let you use coupons on both...

Fingerhut and Hobby Lobby Latest Reviews

Recent published reviews
1

Had an issue with a missing package. This was a product that I needed, I requested 2 day shipping. I was willing to...

Read all 864 reviews

I have made two separate visits to the hobby lobby at 3514 College Blvd and both visits I received poor customers. The...

Read all 596 reviews

Fingerhut and Hobby Lobby Products and Services

Most reviewed product and services
  • Fingerhut Account (170 reviews)
  • Fingerhut Customer Care (69 reviews)
  • Fingerhut Shipping Service (30 reviews)
  • Hobby Lobby Manager (119 reviews)
  • Hobby Lobby Customer Care (78 reviews)
  • Hobby Lobby Cashier (69 reviews)