PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fingerhut and Hobby Lobby as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fingerhut
Hobby Lobby

Fingerhut and Hobby Lobby Overview

Total reviews
879
690
Company responses
0
0
Issues resolved
3
5

Fingerhut and Hobby Lobby Consumer Ratings

Rank
295 out of 3072 in E-commerce category
13 out of 185 in Craft Supplies and Tools category
Website
313 in category
9 in category
Exchange, Refund and Cancellation Policy
212 in category
9 in category
Discounts and Special Offers
295 in category
7 in category
Product or Service Quality
237 in category
7 in category

Fingerhut and Hobby Lobby Rating Details

Website
2.6 (183 reviews)
2.5 (128 reviews)
Reviewer's quote

...On their website it states that you can pay more than minimum amount due and it will be applied to minimum payments due or pay in full..

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...I gave her the full item number, the name of the handle from the website plus a full description of the "5" long dark rust brown iron handle. " She went to look and came back and said she had found 8 of them. I asked her to hold them and said I was an hour away, but would leave right away...

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Exchange, Refund and Cancellation Policy
1.8 (170 reviews)
2 (156 reviews)
Reviewer's quote

It was made on 12-20-19 and as of 01-06-20 I had not received my product or no refund. I contacted the company and got transferred 3 different times to 3 different people, I got fed up and asked for a refund of the $30. While attempting to get the refund the person told me my social security number...

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...00 exchange ? I was refunded 77 cents and they couldnt find a record of the 4th sheet . Cashier Matthew offered us a store credit or gift card for $1. 49 ..

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Discounts and Special Offers
2 (170 reviews)
2.7 (154 reviews)
Reviewer's quote

...They presented a few offers including Fingerhut (the only one I remember - sorry Fingerhut) which were available for $ 0. 00 and that once this was completed that the 1,000 VISA will be delivered. It is here that I decided to apply for a credit card for Fingerhut...

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...There has to be some kind of sensitivity training teaching their employee's on how to treat EVERY CUSTOMER - with special emphasis on how NOT TO TREAT THE DISABLED..

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Product or Service Quality
2.1 (169 reviews)
2.2 (143 reviews)
Reviewer's quote

...company Fingerhut refuse to give me any answer about the situation I have sent 5 letters to the Fingerhut requesting them to start investigation about my product they refuse to do, so they want me to wait 90 day before at the same time they want me to do the minimum payments for the television if I refuse to do that will hurt my credit score I really need this to be resolved Asap I already have lost lots of point because the purchased was over $2000. 00 dollar that already drop my credit score because I use the credit to by the television I am extremely upset that I can't get any answer from...

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Customer service was closed. Have to call back..

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Fingerhut and Hobby Lobby Pros and Cons

Pros
  • Never again at this point
  • Ticked off
  • Easy payment option
  • Products
  • Most of their products
  • Variety of products
Cons
  • Poor customer service
  • Uphelpful supervisor
  • Being screwed without the normal foreplay
  • Customer service
  • Poor management
  • Nothing done to correct the situation

Fingerhut and Hobby Lobby Most Positive Reviews

Top rated reviews
5

I don't no my account number

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5

I love that the Statesville Hobby Lobby keep there store so neat and clean.

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5

Finger hut started me out with a $200 credit. With me making on time payments and early payoffs. I have been able to get...

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5

I just got off work and went into our local hobby lobby while I waited for my brother to come and pick me up. I wanted...

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Fingerhut and Hobby Lobby Most Critical Reviews

Lowest rated reviews
1

I have been on the phone with Fingerhut for literally the last month trying to get a double payment returned to my bank...

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1

Hobby lobby had the worst customer service! When u have 2 seperate purchases they wont let you use coupons on both...

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1

We newly opened a FH account. Busy working people, never told if payment wasn't made to the very date-a late charge of $...

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1

I was at hobby lobby around the 26th of Jan. My daughter purchased some floral stems. They rang up full price. There...

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Fingerhut and Hobby Lobby Latest Reviews

Recent published reviews
No votes

I made the purchase on 6/8/2020 was the phone came the following thurs 6/16/2020. I returned the phone @ postal service...

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1

at 9:40am 8/5/20 i had to wait in line so long to return something. The person in front of me was buying tons of...

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No votes

Got pre-approved could not order

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No votes

I was ordering table legs and i put my email Johnsonlana880@gmail.com and all my address my card and it kept kicking me...

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Fingerhut and Hobby Lobby Products and Services

Most reviewed product and services
  • Fingerhut Account (172 reviews)
  • Fingerhut Customer Care (71 reviews)
  • Fingerhut Shipping Service (31 reviews)
  • Hobby Lobby Manager (123 reviews)
  • Hobby Lobby Customer Care (90 reviews)
  • Hobby Lobby Cashier (70 reviews)