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Fingerhut

E-commerce
  • 2 ISSUES RESOLVED
  • 743 TOTAL REVIEWS
  • $58.9K CLAIMED LOSSES
  • $329 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Never again at this point 6
  • Easy payment option 5
  • Ticked off 4
  • Credit offer 4
  • Pppsssshhhhhhh 2

Customers don't like

  • Poor customer service14
  • Accounting procedures4
  • Will rip you off3
  • Uphelpful supervisor3
  • Extremely poor customer service3
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Havertys Furniture

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 338 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Sales staff 7
  • Location 7
  • Showroom 6
  • Delivery was as promised 3
  • Their delivery was as promised 2

Customers don't like

  • Customer service8
  • Very poor quality5
  • Fabric defective4
  • Where furniture was made2
  • Plan is not worth the paper its written on2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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