PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gettington and Fingerhut as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gettington
Fingerhut

Gettington and Fingerhut Overview

Total reviews 82 883
Company responses 0 0
Issues resolved 0 3

Gettington and Fingerhut Consumer Ratings

Rank
493 out of 3121 in E-commerce category
331 out of 3121 in E-commerce category
Customer service
316 in category
241 in category
Website
412 in category
325 in category
Exchange, Refund and Cancellation Policy
311 in category
226 in category
Diversity of Products or Services
353 in category
308 in category

Gettington and Fingerhut Rating Details

Customer service
1.5 (39 reviews)
1.7 (208 reviews)
Reviewer's quote

...There are better companies out here with much better customer service!..

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...Fraud department customer service is very rude..

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Website
2.2 (34 reviews)
2.5 (186 reviews)
Reviewer's quote

My credit card was charged by them after attempting and not succeeding to make a purchase through their website (the charges are being disputed). When I called the company to complain, they asked for the last 4 digits of my SS# (which I did not provide) before I was connected to a person. I gave...

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...On their website it states that you can pay more than minimum amount due and it will be applied to minimum payments due or pay in full..

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Exchange, Refund and Cancellation Policy
1.5 (31 reviews)
1.8 (172 reviews)
Reviewer's quote

...00 for chain is damaged and your company will not exchange it i want a replacement or im contacting better buiness company..

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It was made on 12-20-19 and as of 01-06-20 I had not received my product or no refund. I contacted the company and got transferred 3 different times to 3 different people, I got fed up and asked for a refund of the $30. While attempting to get the refund the person told me my social security number...

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Diversity of Products or Services
2.4 (30 reviews)
2.5 (162 reviews)
Reviewer's quote

I ordered a bed over a month ago. Only one box delivered from my order. The headboard never delivered even though it was listed as out for delivery. I never received my package. I contacted Gettington. The first call they informed me and told me to fill out an affidavit. I completed the affidavit...

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I never believed in the promotion and only got to the first step but I wonder how many people would continue making applications or buying products to get something that will not be available to anyone. This type of advertising should not be allowed and companies like Fingerhut should not be...

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Gettington and Fingerhut Pros and Cons

Pros
  • Online shopping
  • Price
  • Online
  • Never again at this point
  • Ticked off
  • Easy payment option
Cons
  • Terrible customer service
  • Worst customer service ever
  • Terrible customer care and supervisory
  • Poor customer service
  • Uphelpful supervisor
  • Being screwed without the normal foreplay

Gettington and Fingerhut Most Positive Reviews

Top rated reviews
5

I purchased a patio furniture set from gettington. Very sturdy and good quality. Easy to assemble. Excellent price with...

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5

I don't no my account number

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4.5

They reassured me that I didn't make my payment on the 28th and it was an error on their part and they apologize for...

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5

Finger hut started me out with a $200 credit. With me making on time payments and early payoffs. I have been able to get...

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Gettington and Fingerhut Most Critical Reviews

Lowest rated reviews
1

I have had the worst experience in my 30 years of being a consumer, with this company.

1. Everything is poorly manufac...

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1

I have been on the phone with Fingerhut for literally the last month trying to get a double payment returned to my bank...

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1

Their tactics to get you to pay more than your monthly payment are outrageous! Because I went into a debt management...

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1

We newly opened a FH account. Busy working people, never told if payment wasn't made to the very date-a late charge of $...

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Gettington and Fingerhut Latest Reviews

Recent published reviews
No votes

I still have not heard from them.

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No votes

I was not pissed. Thank you

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1

Showed on my credit report that my account with gettington got closed
which made my credit report take a hit. Did not owe...

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1.4

Purchased a vacuum cleaner in April 2020. After using for about 3 months tried to find filter bags for it. The manual (?...

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Gettington and Fingerhut Products and Services

Most reviewed product and services
  • Gettington Customer Care (11 reviews)
  • Gettington Account (10 reviews)
  • Gettington Shipping Service (6 reviews)
  • Fingerhut Account (172 reviews)
  • Fingerhut Customer Care (71 reviews)
  • Fingerhut Shipping Service (31 reviews)