PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Figis and Seamless as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Figis
Seamless

Figis and Seamless Overview

Total reviews
317
20
Company responses
0
0
Issues resolved
4
0

Figis was first mentioned on PissedConsumer on Jan 10, 2008 and since then this brand received 317 reviews. It is 297 reviews more than Seamless received since Feb 27, 2014.

Figis and Seamless Consumer Ratings

Rank
16 out of 353 in Food Delivery category
69 out of 353 in Food Delivery category
Customer service
20 in category
57 in category
Website
32 in category
42 in category
Turnaround Time
15 in category
21 in category

According to consumer ratings and reviews, Figis ranks 53 points higher in the Food Delivery category than Seamless. People gave Figis 1.9 stars for Customer service criterion in Food Delivery category and it is 94 points higher than the worst rated brand in this category. At the same time, Seamless was rated 1 stars for Customer service criterion in this category and it is 57 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Figis has a higher rating than Seamless. Regarding Turnaround Time criterion, consumers gave Figis 2.2 stars and it is 87% greater than other in category. Seamless however was rated 2 stars and it is 82% greater than other in category.

Figis and Seamless Rating Details

Customer service
1.9 (113 reviews)
1 (11 reviews)
Reviewer's quote

...Never have any problems with customer service, shipping or anything at all. My self and others have loved everything. I hope they are staying around..

Carol S

...I ran out and caught the driver who just looked at me like I was crazy and said call the service. I called the service and the rep was supposed to get back with me. The phone rang twice and then it was gone...

Catherine C
Website
2.6 (100 reviews)
2.1 (8 reviews)
Reviewer's quote

...Per website and catalog there was guaranteed delivery by Christmas. Order arrived 12/27/18. As soon as I saw the tracking information stating it was expected after Christmas I contacted company...

Shannon D

I ordered sushi and got fish that smelled and looked like it had gone bad days ago. I tried to eat it and almost vomitted. Seamless offered me a 20% off COUPON FOR NEXT TIME. I am never ordering from them again. :angry:

sydney c
Turnaround Time
2.2 (93 reviews)
2 (8 reviews)
Reviewer's quote

We order every year for a Christmas eve tradition- we requested it be delivered on Dec. 15th, on the 16th we called to see where it was. We were told it had been delivered on the 8th. We live on a main road- and were home that day making cookies with the grands- nothing was delivered. On the 16th a...

PissedConsumer574045

My household uses seamless on a near daily basis and I've definitely seen rough patches with the customer service but this time, I've never been so infuriated. This type of customer service is insulting and absolutely unacceptable. Unfortunately, they appear to have a near monopoly in the area for...

Edward K

Figis and Seamless Pros and Cons

Pros
  • Fast delivery
  • Taste
  • Item
No votes
Cons
  • Rude customer service
  • Poor customer service
  • Way customer support handled issue
  • Reliability
  • Customer service
  • Billing

Figis and Seamless Most Positive Reviews

Top rated reviews
5

Received very mushy cake roll and dis colored Baklava Sampler. There was water pellets under the plastic covering this...

No votes

Figis and Seamless Most Critical Reviews

Lowest rated reviews
1

I tried to place an on line order. Could not make it work, so placed order on phone. The person who took the order was...

1

Ordered $16.77 from Seamless on 7/3. Was charged $2.40 and $20.77 on my amex. Went to restaurant and was told to contact...

Figis and Seamless Latest Reviews

Recent published reviews

Never received the bed skirt part of my order but I got the bill for it somebody needs to call me at 618-604-5072 cuz...

Read all 317 reviews
1

I ordered pizzas from Goodfellows at 4:30 and scheduled them to be delivered at 6:15. I received a notification my...

Read all 20 reviews

Figis and Seamless Products and Services

Most reviewed product and services
  • Figis Customer Care (30 reviews)
  • Figis Delivery Service (28 reviews)
  • Figis Shipping Service (16 reviews)
  • Seamless Delivery Service (8 reviews)