PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Figis and Harry And David as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Figis
Harry And David

Figis and Harry And David Overview

Total reviews 323 431
Company responses 0 0
Issues resolved 4 5

Figis and Harry And David Consumer Ratings

Rank
22 out of 263 in Food Delivery category
54 out of 263 in Food Delivery category
Customer service
20 in category
34 in category
Website
34 in category
41 in category
Turnaround Time
17 in category
32 in category
Reliability
15 in category
49 in category

Figis and Harry And David Rating Details

Customer service
1.9 (114 reviews)
1.5 (171 reviews)
Reviewer's quote

...Never have any problems with customer service, shipping or anything at all. My self and others have loved everything. I hope they are staying around..

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...Customer service horrible. My mother ended up with no gift and I received an apology from customer service but nothing else. I would give them a 0 if I could..

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Website
2.5 (101 reviews)
2.2 (151 reviews)
Reviewer's quote

...Per website and catalog there was guaranteed delivery by Christmas. Order arrived 12/27/18. As soon as I saw the tracking information stating it was expected after Christmas I contacted company...

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I ordered 31637X a Christmas cactus and it looked NOTHING like the picture on the website. The website picture shows the basket with flowers in full bloom and the basket is full of the plant. The gift that was delivered had a few buds ( no blooms) and it looked like they stuck one small plant in...

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Turnaround Time
2.2 (94 reviews)
1.7 (139 reviews)
Reviewer's quote

...Every time, it won't let me. I have e-mailed and they told me to call. You won't believe it but I don't have a phone...

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Two times too late, won't get a third chance! This is the second time a parcel was late to my mom, an 83 year old lady who lives alone and honestly relies on special little gifts like this. I ordered this item well in advance and still they just could not deliver on time! I do not get it, and there...

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Reliability
2 (86 reviews)
1.3 (166 reviews)
Reviewer's quote

They Lead you into believing you will have monthly payment's do NOT say its over 3 month's then do NOT send a Statement, but later a letter you Owe 2 months payments and a Late charge so you Call this "Possible" company Not based in the USA,, your lucky if you get anyone that don't speak with a...

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Horrible customer experienceOperator was rude uninformed and a jerkTried to find out senderWould not reveal.Box full of ants

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Figis and Harry And David Pros and Cons

Pros
  • Fast delivery
  • Taste
  • Item
  • Customer service resolution
  • Customer service
  • Choosing delivery date
Cons
  • Poor customer service
  • Rude customer service
  • Way customer support handled issue
  • Customer service
  • Delivery guarantee
  • Quality was sickening

Figis and Harry And David Most Positive Reviews

Top rated reviews
5

Received very mushy cake roll and dis colored Baklava Sampler. There was water pellets under the plastic covering this...

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5

This was a gift, sent to my mom in another state. Mom said they had whitish 'dusty' coating (probably the whiteness that...

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5

I've had people to brag on on on the the company. The prodocudts are excellent. And the prices are resemble.
Thank you...

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5

I ordered a canister of moose munch 10oz. for my Mother In Laws 80 th Birthday. When I was wrapping her gift I noticed...

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Figis and Harry And David Most Critical Reviews

Lowest rated reviews
1

I tried to place an on line order. Could not make it work, so placed order on phone. The person who took the order was...

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1

I purchased a jam set from the Harry and Davis store in PA. When I opened one, the jam was over filled and the seal on...

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1

I recently received a catalog from Figi's and since I needed a few extra gifts I decided to order, it was 12/08. On the...

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1

Thank you for your inappropriate suggestion.I would prefer not to contact the State office for AIG and let them know the...

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Figis and Harry And David Latest Reviews

Recent published reviews
No votes

I have never rec'd any product (s) from your company. I had spoken with.someone months ago and stated that then. Just...

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3.7

I received a replacement box of pears because after 3 weeks my original box hadn't ripened. Following the instructions...

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No votes

I have been trying to talk to a customer service person for over a week. I have been put on hold for over 10 minutes eac...

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1.2

Horrible customer experience
Operator was rude uninformed and a jerk
Tried to find out sender
Would not reveal.
Box full of...

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Figis and Harry And David Products and Services

Most reviewed product and services
  • Figis Customer Care (32 reviews)
  • Figis Delivery Service (28 reviews)
  • Figis Shipping Service (17 reviews)
  • Harry And David Gift Basket (71 reviews)
  • Harry And David Shipping Service (50 reviews)
  • Harry And David Pear (28 reviews)