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Figis

Delivery
  • 1 ISSUES RESOLVED
  • 209 TOTAL REVIEWS
  • $12K CLAIMED LOSSES
  • $211 AVERAGE LOSS
2.2
Customer service
Website
Turnaround Time
Diversity of Products or Services
Reliability
  • Taste 2
  • Employee who took order 2
  • Fast delivery 2
  • Variety 1
  • We are the receivers not the purchaser 1

Customers don't like

  • Rude customer service13
  • Way customer support handled issue8
  • Worst possible quality3
  • Pictures mis-represent product2
  • Terrible quality of products2
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Grubhub

Delivery
  • 2 ISSUES RESOLVED
  • 503 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Turnaround Time
Diversity of Products or Services
Reliability
  • Ease of website use 9
  • Idea of the service 7
  • Website 5
  • Ease of website 3
  • Not applicable 3

Customers don't like

  • Lack of correcting issues12
  • Poor customer service12
  • Lateness of service11
  • Terrible experience10
  • Unreliable10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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