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Delete
  • 2 ISSUES RESOLVED
  • 423 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $6.2K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • That i stood my ground 3
  • Website online banking 1
  • Quick loan service 1
  • Nice people at local branch 1
  • Nada 1

Customers don't like

  • Awful customer service18
  • Incompetent employee3
  • Customer service and dumb procedure3
  • Unprofessional2
  • Fees2
Delete
  • 4 ISSUES RESOLVED
  • 212 TOTAL REVIEWS
  • $27.3K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Hours of operation 5
  • Easy sign up 3
  • Online banking 2
  • Extended hours 2
  • Unsecured line of credit 1

Customers don't like

  • Employees are not trained4
  • Lack of consideration or sympathy3
  • None of it2
  • Unexpected charges1
  • Managment1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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