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  • 2 ISSUES RESOLVED
  • 356 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • That i stood my ground 2
  • Nada 1
  • Nice people at local branch 1
  • Quick loan service 1
  • Website online banking 1

Customers don't like

  • Awful customer service9
  • Customer service6
  • Customer service and dumb procedure4
  • Unprofessional4
  • Hassle to call4
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The Bradford Exchange

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 588 TOTAL REVIEWS
  • $35.7K CLAIMED LOSSES
  • $215 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product 5
  • Checks 1
  • Item i ordered 1
  • Product offer 1
  • Way they rectified an incorrect shipment 1

Customers don't like

  • Customer service attitude18
  • Given the runaround18
  • Customer service follow up14
  • Customer service10
  • Failure to honor guarantee10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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