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  • 2 ISSUES RESOLVED
  • 378 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • That i stood my ground 3
  • Leaving for another bank 2
  • Nice people at local branch 1
  • Website online banking 1
  • Quick loan service 1

Customers don't like

  • Awful customer service7
  • Customer service and dumb procedure2
  • Fees2
  • Incompetent employee2
  • Your transfer process1
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The Bradford Exchange

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 659 TOTAL REVIEWS
  • $36.2K CLAIMED LOSSES
  • $211 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product 5
  • Product offer 1
  • Quality 1
  • Ring 1
  • Way they rectified an incorrect shipment 1

Customers don't like

  • Customer service attitude9
  • Customer service follow up8
  • Customer service6
  • Failure to honor guarantee6
  • Given the runaround5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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