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  • 2 ISSUES RESOLVED
  • 387 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • That i stood my ground 3
  • Leaving for another bank 2
  • Website online banking 1
  • Quick loan service 1
  • Nice people at local branch 1

Customers don't like

  • Awful customer service7
  • Incompetent employee2
  • Fees2
  • Customer service and dumb procedure2
  • Your transfer process1
Delete
  • 2 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Payment plan 3
  • Noihing 2
  • No interest payment plan 2
  • Give my 6mths to pay bills 1
  • Card widely accepted by providers 1

Customers don't like

  • Untruthful2
  • Unethical2
  • People or the fraud2
  • No notification - hidden on 2nd page of invoice2
  • Customer service was not helpful2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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