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  • 2 ISSUES RESOLVED
  • 417 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • That i stood my ground 3
  • Website online banking 1
  • Quick loan service 1
  • Nice people at local branch 1
  • Nada 1

Customers don't like

  • Awful customer service18
  • Incompetent employee3
  • Customer service and dumb procedure3
  • Unprofessional2
  • Fees2
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SunTrust

Banks
  • 1 ISSUES RESOLVED
  • 226 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $16.3K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • That i had an option to go somewhere else to do business 2
  • Bank name 2
  • Tellers 1
  • Offers from other companies to transfer loan 1

Customers don't like

  • Customer service7
  • Does not work with customers4
  • Staff attitude3
  • Greed2
  • Customer service and comittment to customer2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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