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  • 2 ISSUES RESOLVED
  • 359 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • That i stood my ground 2
  • Nada 1
  • Nice people at local branch 1
  • Quick loan service 1
  • Website online banking 1

Customers don't like

  • Awful customer service9
  • Customer service6
  • Customer service and dumb procedure4
  • Unprofessional4
  • Hassle to call4
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Suntrust

Banks
  • 0 ISSUES RESOLVED
  • 178 TOTAL REVIEWS
  • $81.3K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • That i had an option to go somewhere else to do business 2
  • Bank name 2
  • Horiffic experience 1
  • Tellers 1

Customers don't like

  • Staff attitude6
  • Banking practices5
  • Customer service4
  • Fees2
  • Greed2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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