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  • 2 ISSUES RESOLVED
  • 388 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • That i stood my ground 3
  • Leaving for another bank 2
  • Website online banking 1
  • Quick loan service 1
  • Nice people at local branch 1

Customers don't like

  • Awful customer service7
  • Incompetent employee2
  • Fees2
  • Customer service and dumb procedure2
  • Your transfer process1
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 448 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Agents were very nice 4
  • Staff 2
  • Online ability 2
  • Friendly service 2
  • Your help at the beging 1

Customers don't like

  • Lack of resolution to my issue6
  • Unprofessional3
  • Springleaf not upfront3
  • Lack of issue resolution3
  • Customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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