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  • 2 ISSUES RESOLVED
  • 379 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • That i stood my ground 3
  • Leaving for another bank 2
  • Nice people at local branch 1
  • Website online banking 1
  • Quick loan service 1

Customers don't like

  • Awful customer service7
  • Customer service and dumb procedure2
  • Fees2
  • Incompetent employee2
  • Your transfer process1
Delete
  • 0 ISSUES RESOLVED
  • 260 TOTAL REVIEWS
  • $93.1K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Branch staff in the boynton beach location 1
  • Design of their lobby 1
  • Initial contact 1
  • Local branch staff 1

Customers don't like

  • Awful customer service3
  • Customer service3
  • Lack of communication3
  • Overdraft fees3
  • Rude abrupt customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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