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  • 2 ISSUES RESOLVED
  • 387 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • That i stood my ground 3
  • Leaving for another bank 2
  • Website online banking 1
  • Quick loan service 1
  • Nice people at local branch 1

Customers don't like

  • Awful customer service7
  • Incompetent employee2
  • Fees2
  • Customer service and dumb procedure2
  • Your transfer process1
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Quicken Loans

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 669 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $6.7K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Website 8
  • Interest rate 5
  • Speed 2
  • Customer service 2
  • Accuracy 2

Customers don't like

  • Unscrupulous7
  • Totally incompetent6
  • Whole process4
  • Customer service4
  • Run around3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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