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  • 2 ISSUES RESOLVED
  • 416 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • That i stood my ground 3
  • Website online banking 1
  • Quick loan service 1
  • Nice people at local branch 1
  • Nada 1

Customers don't like

  • Awful customer service18
  • Incompetent employee3
  • Customer service and dumb procedure3
  • Unprofessional2
  • Fees2
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Quicken Loans

Loans and Mortgages
  • 4 ISSUES RESOLVED
  • 723 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Website 8
  • Interest rate 5
  • Speed 2
  • Easy to follow website for document submittal 2
  • Customer service 2

Customers don't like

  • Customer service11
  • Unscrupulous7
  • Whole process6
  • Totally incompetent6
  • How they treat customers4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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