PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fifth Third Bank and Pnc Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fifth Third Bank
Pnc Bank

Fifth Third Bank and Pnc Bank Overview

Total reviews
571
638
Company responses
0
0
Issues resolved
2
0

Fifth Third Bank and Pnc Bank Consumer Ratings

Rank
92 out of 718 in Banks category
108 out of 718 in Banks category
Customer service
90 in category
92 in category
Product or Service Quality
60 in category
99 in category
Reliability
78 in category
82 in category
Website
103 in category
82 in category

Fifth Third Bank and Pnc Bank Rating Details

Customer service
1.3 (189 reviews)
1.3 (222 reviews)
Reviewer's quote

...Terrible customer service and a poor representation Ms. Santana!..

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20 03:10pm , I just called to the customer service phone number for assistance at 1-800-762-2035 , this guy who supposedly is a PNC customer service representative , his last name is "Harry" first name "Devie or Devon" , he was really RUDE and UNPROFESSIONAL. I'm so disappointed. I do not recommend...

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Product or Service Quality
1.4 (166 reviews)
1.2 (206 reviews)
Reviewer's quote

Their customer service is the worst, highly unprofessional and rude. It's like their management hand picked mentally challenged and retarded personal who can not answer a simple question, don't even try asking them to do some minor banking. They got me so frustrated and mad with their stupidity...

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...what? There is no service! I've been changing my credit card transactions away from them as a result. Shame on PNC. When speaking to staff regarding my written communications, I find the staff seem to miss the point of...

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Reliability
1.3 (148 reviews)
1.3 (166 reviews)
Reviewer's quote

I was behind on some of my payments and the people collecting were meaner then a bunch of rattle snakes just getting woke up or scared. When I asked to speak to a manager they said they didn't have to transfer me to a manager. The only reason, I went with them was because they were the company that...

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This PNC bank branch address: PNC Bank, 230 E W.T. Harris Blvd, Charlotte, NC 28262Bank staff gave an appointment for open new safe box account and I went on time there. After I waited for few minutes in the bank, branch manager came and said that we can't open a new safe locker box there was...

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Website
1.6 (148 reviews)
1.8 (163 reviews)
Reviewer's quote

They blocked me from the website when I wouldn't agree to their radical contract amendment. They already tricked me by postponing a refund they owe me for 3 years. Also if you want a Mastercard from them don't bother...

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I created an account with this website just to leave this review. Ive tried quite a few banks to find my perfect fit and this is the god worst god forsaken bank. Incompetent unwilling to even assist customer service representatives, fraudulent practices, and they purposely try to make everything as...

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Fifth Third Bank and Pnc Bank Pros and Cons

Pros
  • Customer service
  • That i stood my ground
  • Nice people at local branch
  • Branch employees are friendly
  • Customer service
  • Some of the call center staff seemed genuinely empathetic
Cons
  • Awful customer service
  • Fees
  • Dont value their customers like they should
  • Customer service
  • Unfair fee s
  • Difficult to work with

Fifth Third Bank and Pnc Bank Most Positive Reviews

Top rated reviews
5

Financed a car with Fifth Third thru a car dealer. Was pleased with the 3% interest rate. I received my payment coupon b...

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5

Love this place. Been banking here for years with zero problems. Would recommend them to anyone looking for solid in-bra...

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5

Tried to deposit an Australian check in Estero, Florida, from the Estate of a relative which was crossed and marked...

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5

How is it that pnc at Ashton square on New Hope road in Raleigh NC help themselves to $300 of my money. I was sent NO no...

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Fifth Third Bank and Pnc Bank Most Critical Reviews

Lowest rated reviews
1

Deposited cash and check in bank on a Friday am. Had a draft come out that same day less than deposit by 125 dollars...

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1

Loan payment was reported by bank as not made. Immediately made payment. Payment placed in a suspense account and not...

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1

Do not use fifth third they hold pending items until you have a low balance then unpend everything to make you over...

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1

On Dec 8th I called PNC bank to make a payment on a vehicle loan I have with them. Evidently I was dealing with a new...

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Fifth Third Bank and Pnc Bank Latest Reviews

Recent published reviews
1

I was behind on some of my payments and the people collecting were meaner then a bunch of rattle snakes just getting...

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1

Apr
Posted by Jim
4/23/20 11:07AM
What is going on? It's terrible. Manipulating customers.
Many years ago I moved my persona...

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2

Am always locked out of mobile app or never can get my info threw person

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1

This PNC bank branch address: PNC Bank, 230 E W.T. Harris Blvd, Charlotte, NC 28262
Bank staff gave an appointment for op...

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Fifth Third Bank and Pnc Bank Products and Services

Most reviewed product and services
  • Fifth Third Bank Account (89 reviews)
  • Fifth Third Bank Loan (82 reviews)
  • Fifth Third Bank Checking Account (78 reviews)
  • Pnc Bank Account (85 reviews)
  • Pnc Bank Mortgage (84 reviews)
  • Pnc Bank Loan (57 reviews)