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  • 2 ISSUES RESOLVED
  • 362 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • That i stood my ground 2
  • Nada 1
  • Nice people at local branch 1
  • Quick loan service 1
  • Website online banking 1

Customers don't like

  • Awful customer service6
  • Customer service2
  • Customer service and dumb procedure2
  • Incompetent employee2
  • Nothing but road blocks2
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1251 TOTAL REVIEWS
  • $8.8M CLAIMED LOSSES
  • $29.1K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Zero 6
  • One person that tried to help me 4
  • Did a great job 1
  • Loan modification staff is competent and fair 1
  • Getting back to my home 1

Customers don't like

  • Absolutely no customer service11
  • No clear answers10
  • Lack of follow up9
  • Lost paperwork6
  • Unwilling to solve issues5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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