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  • 2 ISSUES RESOLVED
  • 416 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • That i stood my ground 3
  • Website online banking 1
  • Quick loan service 1
  • Nice people at local branch 1
  • Nada 1

Customers don't like

  • Awful customer service18
  • Incompetent employee3
  • Customer service and dumb procedure3
  • Unprofessional2
  • Fees2
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Ocwen

Loans and Mortgages
  • 4 ISSUES RESOLVED
  • 1386 TOTAL REVIEWS
  • $9.3M CLAIMED LOSSES
  • $28.6K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • One person that tried to help me 4
  • Loan modification staff is competent and fair 2
  • Did a great job 2
  • Our mortgage 1
  • Ocwen is ok with me 1

Customers don't like

  • Absolutely no customer service12
  • No clear answers10
  • Lost paperwork7
  • Customer service7
  • Lack of follow up6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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