Fifth Third Bank vs Ocwen

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  • 2 ISSUES RESOLVED
  • 345 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • That i stood my ground 2
  • Nada 1
  • Nice people at local branch 1
  • Quick loan service 1
  • Website online banking 1

Customers don't like

  • Awful customer service9
  • Customer service5
  • Customer service and dumb procedure4
  • Unprofessional4
  • Hassle to call4

Products by Fifth Third Bank

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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1171 TOTAL REVIEWS
  • $9.3M CLAIMED LOSSES
  • $32.6K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • One person that tried to help me 4
  • Zero 2
  • Customer care rep took care of problem on first call 1
  • Getting back to my home 1

Customers don't like

  • Absolutely no customer service31
  • Lack of follow up23
  • No clear answers18
  • Lost paperwork11
  • Dishonest business practices7

Products by Ocwen

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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