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  • 2 ISSUES RESOLVED
  • 378 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • That i stood my ground 3
  • Leaving for another bank 2
  • Nice people at local branch 1
  • Website online banking 1
  • Quick loan service 1

Customers don't like

  • Awful customer service7
  • Customer service and dumb procedure2
  • Fees2
  • Incompetent employee2
  • Your transfer process1
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Lending Club

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 279 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $12.2K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Concept of peer to peer lending 7
  • Smooth process 5
  • Friendly customer service reps 4
  • Very easy process 3
  • Very smooth process 3

Customers don't like

  • Useless service4
  • Mistakes made in processing4
  • Ridiculous paperwork required4
  • Deceptive advertising3
  • There is no customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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