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  • 2 ISSUES RESOLVED
  • 352 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • That i stood my ground 2
  • Nada 1
  • Nice people at local branch 1
  • Quick loan service 1
  • Website online banking 1

Customers don't like

  • Awful customer service9
  • Customer service5
  • Hassle to call4
  • Unprofessional4
  • Terrible service and policy3
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Lending Club

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 244 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $12.7K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Smooth process 5
  • Concept of peer to peer lending 5
  • Concept of p2p 3
  • Very easy process 3
  • Friendly customer service reps 3

Customers don't like

  • Deceptive10
  • Deceptive advertising7
  • Useless service7
  • Mistakes made in processing6
  • There is no customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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