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  • 2 ISSUES RESOLVED
  • 394 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $5.8K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • That i stood my ground 3
  • Website online banking 1
  • Quick loan service 1
  • Nice people at local branch 1
  • Nada 1

Customers don't like

  • Awful customer service7
  • Incompetent employee3
  • Fees2
  • Dumb process2
  • Customer service and dumb procedure2
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Lending Club

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 299 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $12K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Concept of peer to peer lending 7
  • Smooth process 5
  • Friendly customer service reps 4
  • Concept of p2p 4
  • Very smooth process 3

Customers don't like

  • Useless service4
  • Ridiculous paperwork required4
  • Mistakes made in processing4
  • There is no customer service3
  • Deceptive advertising3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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