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  • 2 ISSUES RESOLVED
  • 362 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • That i stood my ground 2
  • Nada 1
  • Nice people at local branch 1
  • Quick loan service 1
  • Website online banking 1

Customers don't like

  • Awful customer service6
  • Customer service2
  • Customer service and dumb procedure2
  • Incompetent employee2
  • Nothing but road blocks2
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Lending Club

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 257 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $12.3K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Concept of peer to peer lending 6
  • Smooth process 5
  • Friendly customer service reps 4
  • Very easy process 3
  • Very smooth process 3

Customers don't like

  • Useless service4
  • Mistakes made in processing4
  • Ridiculous paperwork required4
  • Deceptive advertising3
  • There is no customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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