PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Huntington Bank and Fifth Third Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Huntington Bank
Fifth Third Bank

Huntington Bank and Fifth Third Bank Overview

Total reviews 330 586
Company responses 0 0
Issues resolved 3 2

Huntington Bank and Fifth Third Bank Consumer Ratings

Rank
85 out of 739 in Banks category
102 out of 739 in Banks category
Customer service
102 in category
93 in category
Product or Service Quality
59 in category
60 in category
Website
73 in category
100 in category
Additional Fees
55 in category
98 in category

Huntington Bank and Fifth Third Bank Rating Details

Customer service
1.3 (171 reviews)
1.3 (200 reviews)
Reviewer's quote

I was caught up in the Dave app breach and had Huntington freeze my checking account In the end only my DOB and email addy was leaked so I called customer service to unfreeze the account,they had me talk to a branch in Ohio 500 miles away for me to unblock (this was the same branch that initially...

Read full review

Customer service here is terrible. Every month I pay my auto loan online and the past three months my account has said no record of account. I have to call each time and have my account reset...

Read full review
Product or Service Quality
1.5 (141 reviews)
1.5 (175 reviews)
Reviewer's quote

Today (6-23-20) is second business day and all but $500 is being held until 6-28-20 per customer service representative April and supervisor Qua. Just enough money was cleared for them to take their fees, leaving me with $6 in available funds. I explained that my rent was due on 6-1-20 and that we...

Read full review

Employees of Cary, NC branch are so bad for customer service and commitment. Especially Lexi and Judy..

Read full review
Website
1.9 (133 reviews)
1.7 (153 reviews)
Reviewer's quote

...Without a doubt, Huntington's website is the very worst in the business, and there are many. It does not recognize my static IP, I allow cookies, and yet each time I try to log in it says it does not recognize me and wants to send me an email text with a passcode. I always use the same computer...

Read full review

They blocked me from the website when I wouldn't agree to their radical contract amendment. They already tricked me by postponing a refund they owe me for 3 years. Also if you want a Mastercard from them don't bother...

Read full review
Additional Fees
1.5 (122 reviews)
1.3 (149 reviews)
Reviewer's quote

I had atm withdrawal fees and transactions that I never approved. I woke up one morning and had resolved deposits into my account. Meaning they put the money that was stolen back into my account that was breached they then waited for my direct deposit from my work to hit, only for the next morning...

Read full review

...So basically there was an interest posting for the monthly plus additional fees for late payment. Got NO on line notification I had signed up for, no statement in the mail, and they would not take my money to pay and get rid of them. I just wanted out of their shiesty system...

Read full review

Huntington Bank and Fifth Third Bank Pros and Cons

Pros
  • Them in the begining
  • No pros
  • Local home town branch
  • Customer service
  • Nice people at local branch
  • That i stood my ground
Cons
  • Poor customer service
  • Inability to see reason
  • Unprofessionalism
  • Awful customer service
  • Fees
  • Dont value their customers like they should

Huntington Bank and Fifth Third Bank Most Positive Reviews

Top rated reviews
5

Saturday 3/21/2015 I was depositing $100 (5,20s) the atm spit out 4 20s and then proceeded to shut down...returning my...

Read full review
5

Financed a car with Fifth Third thru a car dealer. Was pleased with the 3% interest rate. I received my payment coupon b...

Read full review
5

Your call center customer service needs some serious reajusting. My check was deposited at 2:30 am and i go to get gas...

Read full review
5

Tried to deposit an Australian check in Estero, Florida, from the Estate of a relative which was crossed and marked...

Read full review

Huntington Bank and Fifth Third Bank Most Critical Reviews

Lowest rated reviews
1

I deposited a $1500 personal check from a regular customer into my account this past friday morning. I went inside...

Read full review
1

Deposited cash and check in bank on a Friday am. Had a draft come out that same day less than deposit by 125 dollars...

Read full review
1

I am a new account holder for Huntington and this truly it's the worst experience I went to cash my check at the branch...

Read full review
1

Do not use fifth third they hold pending items until you have a low balance then unpend everything to make you over...

Read full review

Huntington Bank and Fifth Third Bank Latest Reviews

Recent published reviews
1

I was caught up in the Dave app breach and had Huntington freeze my checking account In the end only my DOB and email...

Read full review
1

I refinanced my home loan with 53rd and it was the worse mistake of my life! I started the process in November of 2019...

Read full review
2.8

I've only been with Huntington for about 7 mos. now, opening a small savings account under $500.00. Can you believe...

Read full review
1

No one is available to answer inquiries

Read full review

Huntington Bank and Fifth Third Bank Products and Services

Most reviewed product and services
  • Huntington Bank Account (51 reviews)
  • Huntington Bank Customer Care (38 reviews)
  • Huntington Bank Banking Service (31 reviews)
  • Fifth Third Bank Account (90 reviews)
  • Fifth Third Bank Loan (82 reviews)
  • Fifth Third Bank Checking Account (79 reviews)