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Delete
  • 2 ISSUES RESOLVED
  • 394 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $5.8K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • That i stood my ground 3
  • Website online banking 1
  • Quick loan service 1
  • Nice people at local branch 1
  • Nada 1

Customers don't like

  • Awful customer service7
  • Incompetent employee3
  • Fees2
  • Dumb process2
  • Customer service and dumb procedure2
Delete
  • 1 ISSUES RESOLVED
  • 232 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $7.5K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Them in the begining 5
  • Close to home 2
  • Try to help you but state they dont have time or staff 1
  • That my location is open until 8 week days 1
  • Number of locations with sunday hours 1

Customers don't like

  • Unacceptable posting times3
  • Poor customer service3
  • Unprofessional attitude at 800 number2
  • Slow service2
  • Services of the merchant account representative2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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