PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fifth Third Bank and Huntington Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fifth Third Bank
Huntington Bank

Fifth Third Bank and Huntington Bank Overview

Total reviews
503
307
Company responses
0
0
Issues resolved
2
3

Fifth Third Bank was first mentioned on PissedConsumer on Jan 27, 2008 and since then this brand received 503 reviews. It is 196 reviews more than Huntington Bank received since Oct 20, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Huntington Bank customer support team than with Fifth Third Bank customer service.

Fifth Third Bank and Huntington Bank Consumer Ratings

Rank
93 out of 921 in Banks category
71 out of 921 in Banks category
Customer service
86 in category
95 in category
Product or Service Quality
58 in category
53 in category
Website
100 in category
71 in category

According to consumer ratings and reviews, Huntington Bank ranks 22 points higher in the Banks category than Fifth Third Bank. People gave Fifth Third Bank 1.3 stars for Customer service criterion in Banks category and it is 127 points higher than the worst rated brand in this category. At the same time, Huntington Bank was rated 1.3 stars for Customer service criterion in this category and it is 118 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Huntington Bank has a higher rating than Huntington Bank. Regarding Website criterion, consumers gave Fifth Third Bank 1.6 stars and it is 53% greater than other in category. Huntington Bank however was rated 1.9 stars and it is 67% greater than other in category.

Fifth Third Bank and Huntington Bank Rating Details

Customer service
1.3 (161 reviews)
1.3 (156 reviews)
Reviewer's quote

...Customer service is a joke. I rarely have been able to speak to them for more then 5 minutes without them abruptly hanging up. They will not try to assist or even listen to any complaint, they just hang up forcing you to try to fix the issue yourself...

Josh J

I had a customer service representative tell me on the recorded line that I would not receive any overdraft fees when my check cleared. Of course I wake uo the next morning and saw 2 overdraft fees for 70 dollars. I thought by calling service they would help me because the person I spoke with...

PissedConsumer1661518
Product or Service Quality
1.4 (146 reviews)
1.4 (129 reviews)
Reviewer's quote

...She called (?) customer service who asked her if I had my drivers license? Yes. Did I have my social security card? What????What? NO. Who carries that? My account was denied...

Gwen W

How do they get number 1 customer satisfaction? The worst customer services. Always blame on customer never their false. Ridiculous customer service...

Nan
Website
1.6 (124 reviews)
1.9 (121 reviews)
Reviewer's quote

...I attempted to send them an email via their website but can't since I'm not a member. The kicker to this entire story- the location this occurred at is 5/3 TRAINING LOCATION!..

Julie P

...Without a doubt, Huntington's website is the very worst in the business, and there are many. It does not recognize my static IP, I allow cookies, and yet each time I try to log in it says it does not recognize me and wants to send me an email text with a passcode. I always use the same computer...

PissedConsumer1564437

Fifth Third Bank and Huntington Bank Pros and Cons

Pros
  • That i stood my ground
  • Customer service
  • Website online banking
  • Them in the begining
  • Branch location in my areas
  • Try to help you but state they dont have time or staff
Cons
  • Awful customer service
  • Fees
  • Not professional
  • Poor customer service
  • Unacceptable posting times
  • Slow service

Fifth Third Bank and Huntington Bank Most Positive Reviews

Top rated reviews
5

Financed a car with Fifth Third thru a car dealer. Was pleased with the 3% interest rate. I received my payment coupon b...

5

Saturday 3/21/2015 I was depositing $100 (5,20s) the atm spit out 4 20s and then proceeded to shut down...returning my...

Fifth Third Bank and Huntington Bank Most Critical Reviews

Lowest rated reviews
1

Deposited cash and check in bank on a Friday am. Had a draft come out that same day less than deposit by 125 dollars...

1

I deposited a $1500 personal check from a regular customer into my account this past friday morning. I went inside...

Fifth Third Bank and Huntington Bank Latest Reviews

Recent published reviews

IM ABOUT TO GO THROUGH A DISPUTE NOW. I HOPE I DONT GO THROUGH ANY OF THIS UNPROFESSIONALISM. DIET PLACE TOOK $280 OUT O...

Read all 503 reviews
1

I had been out of work for 3 weeks due to my 5 month old baby having RSV. As if that wasnt enough Stress its self I got...

Read all 307 reviews

Fifth Third Bank and Huntington Bank Products and Services

Most reviewed product and services
  • Fifth Third Bank Account (84 reviews)
  • Fifth Third Bank Loan (79 reviews)
  • Fifth Third Bank Checking Account (73 reviews)
  • Huntington Bank Account (49 reviews)
  • Huntington Bank Customer Care (37 reviews)
  • Huntington Bank Banking Service (30 reviews)