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  • 2 ISSUES RESOLVED
  • 387 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • That i stood my ground 3
  • Leaving for another bank 2
  • Website online banking 1
  • Quick loan service 1
  • Nice people at local branch 1

Customers don't like

  • Awful customer service7
  • Incompetent employee2
  • Fees2
  • Customer service and dumb procedure2
  • Your transfer process1
Delete
  • 2 ISSUES RESOLVED
  • 299 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • To be able to use the card to pay my bills with no problems 2
  • Service 2
  • I did 2
  • Having access to my money when my husband was at work 1
  • Convenience 1

Customers don't like

  • Didnt care3
  • Attitudes3
  • This company2
  • Refuse to refund my money2
  • Evade accountability2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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