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  • 2 ISSUES RESOLVED
  • 382 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • That i stood my ground 3
  • Leaving for another bank 2
  • Nice people at local branch 1
  • Website online banking 1
  • Quick loan service 1

Customers don't like

  • Awful customer service7
  • Customer service and dumb procedure2
  • Fees2
  • Incompetent employee2
  • Your transfer process1
Delete
  • 0 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $74.2K CLAIMED LOSSES
  • $14.8K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Location 1
  • Mobile deposits 1
  • Several representatives 1

Customers don't like

  • Employees lack of professionalism2
  • Customer service1
  • Lack of customer care1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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