PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fidelity National Home Warranty and Old Republic Home Protection as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fidelity National Home Warranty
Old Republic Home Protection

Fidelity National Home Warranty and Old Republic Home Protection Overview

Total reviews
88
91
Company responses
0
0
Issues resolved
0
0

Fidelity National Home Warranty and Old Republic Home Protection Consumer Ratings

Rank
158 out of 925 in Household Services category
228 out of 1052 in Insurance category
Customer service
114 in category
180 in category
Product or Service Quality
102 in category
214 in category
Price Affordability
131 in category
260 in category
Reliability
112 in category
178 in category

Fidelity National Home Warranty and Old Republic Home Protection Rating Details

Customer service
1.1 (34 reviews)
1.2 (26 reviews)
Reviewer's quote

...bottom of the barrel vendors (mostly), terrible customer service. Save yourself the yearly premium and the $75 service fee by just looking in the mirror and saying "no, it's not covered". you'll get the same result without paying for it..

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...The customer service charged me a fee for cancelling and then charged me for any services I used. So in essence, although I paid 500. 00 for a year of service when I cancelled the service, somehow I owed them $18...

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Product or Service Quality
1.2 (33 reviews)
1 (22 reviews)
Reviewer's quote

...Not only that! They charged $75 for providing NO SERVICE AT ALL! Scammers!..

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When I submitted the charge they even the service is not covered!! Great paid 1500 out of my pocket. Next, it came the freon is low since the system lost freon from the years of service and it needs a refill. They again brought up their not covered protocol saying is one thing in your HVAC system...

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Price Affordability
1.5 (32 reviews)
1.2 (19 reviews)
Reviewer's quote

He offered Fidelity a reasonable price which they authorized. We talked while he changed the motor about the age of my system and he recommended I keep the warranty plan in place that the compressor has had a hard time twice now and would be very costly to replace and likely Fidelity would only...

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...He said we had to keep waiting or he would give us a credit of less than half the price to replace the appliance if we forfeit our warranty. We paid for the top plan to avoid this B. S...

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Reliability
1.1 (31 reviews)
1 (23 reviews)
Reviewer's quote

I called for service for my electrical panel as a double circuit breaker melted. They are now saying that my circuit breakers are NOT covered as I added extra breakers. this is NOT true. When I bought the house through BOA 11 years ago, BOA had to upgrade the electrical box. Online it said that my...

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Refridgerator stopped cooling at proper temperature. Two techs looked at is and stated it indeed was not cooling properly ( 48 degrees is not acceptable for food). Their report however stated that is was running and cooling, old republic refused to replace it stating it was running and cooling...

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Fidelity National Home Warranty and Old Republic Home Protection Pros and Cons

Pros
  • Disgraceful
  • Good company
  • Good in the beginning
  • Cheap
  • Being able to retell my problem
Cons
  • Rotten customer service
  • It feels like a scam
  • Horrible customer service
  • Service
  • Incompetent contractors
  • Waiting over 1 month for my replacement appliance

Fidelity National Home Warranty and Old Republic Home Protection Most Positive Reviews

Top rated reviews
4

Signed up with FNHW in 2017. In Aug 2018, just before my renewal date, the water pressure regulator went out. The plumbe...

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5

I couldn't agree more - I had a flood in my spare bedroom -since I'm on a slab they brought in huge dehumidifier and 4 l...

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No votes
No votes

Fidelity National Home Warranty and Old Republic Home Protection Most Critical Reviews

Lowest rated reviews
1

Aweful. Called for service on garage openers that were not working. Sent tech, who inspected, called Fidelity, then...

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1

I dont know what this companies issue is.
I understand their process and it makes sense. Send a technician to your *** t...

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1

These people take your money and don't help. Thieves, cheats and liars. We filed a claim Friday and they said pay the...

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1

Wow!!! I don't have the time or words to express how ORHW ripped me and my love ones off. Being a retired Army Vet. You...

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Fidelity National Home Warranty and Old Republic Home Protection Latest Reviews

Recent published reviews
1

I purchase a premium with Fidelity National Home Warranty. My water heater has not been fix yet. The pilot is still...

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1

My real estate agent picked "Old Republic" as a good house warranty insurance company but it was never explained to me t...

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No votes

I'm a very long customers of yours and I'm not happy at all!!!
I can't submit the 'service request' online because I can...

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1

I have dealt with them for 10 years,I never missed a payment or an annual premium. This year I have had 2 Problems with...

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Fidelity National Home Warranty and Old Republic Home Protection Products and Services

Most reviewed product and services
  • Fidelity National Home Warranty Warranty (29 reviews)
  • Fidelity National Home Warranty Claim (12 reviews)
  • Fidelity National Home Warranty Homeowners Policy Claim (5 reviews)
  • Old Republic Home Protection Warranty (50 reviews)
  • Old Republic Home Protection Customer Care (8 reviews)
  • Old Republic Home Protection Claim (6 reviews)