PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fidelity Financial Services and UBS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fidelity Financial Services
UBS

Fidelity Financial Services and UBS Overview

Total reviews 20 83
Company responses 0 0
Issues resolved 0 2

Fidelity Financial Services and UBS Consumer Ratings

Rank
448 out of 1883 in Financial Services category
289 out of 1883 in Financial Services category
Customer service
722 in category
266 in category
Additional Fees
524 in category
234 in category
Value for money
199 in category
244 in category
Product or Service Quality
617 in category
260 in category

Fidelity Financial Services and UBS Rating Details

Customer service
1 (6 reviews)
1.2 (21 reviews)
Reviewer's quote

I had my payroll check depsited two weeks still wasn’t clear I went in to check and they blocked me and closed my account said they didn’t think I was good for fidelity to me to fax in I’d. Ss card proof of address and the check stub from that check so I did 14 times every time different fax...

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And of course, customer service is not that nice after the bank "kick" you out. After this terrible experience, don't worry UBS, I will never come back to you and I will make sure that everyone around me acknowledge about this issue also. So, I want to share this experience to everyone and I hope...

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Additional Fees
1 (6 reviews)
1.1 (15 reviews)
Reviewer's quote

On or about February 6, 2018 I attempted to place a market order for a security in my IRA through Active Trader Pro. The site did not acknowledge that i placed the order. I then went to the website which was down and the mobile app which was also down. I could not find acknowledgment of my trade...

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Watch your cash disappear as UBS charges Huge fees. UBS has fees of $250 per year for just a cash account sitting there with no investments. I had an account I had sold most of the stocks and left $2000 cash in the account...

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Value for money
1.3 (6 reviews)
1.2 (13 reviews)
Reviewer's quote

have getting run around for 9 months trying to get money out of my general motors retirement savings, they keep giving me every excuse why they can't, like gm locked your account, or it is a account thru saturn, a division of gm, or you need to fill out paperwork, which i have done 3 times, but...

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...As soon as UBS managed to lose our money, funny the consultant STOPPED calling. Umm, do you see the same pattern I see?!..

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Product or Service Quality
1 (6 reviews)
1.2 (22 reviews)
Reviewer's quote

Fidelity is a horrible company. The company that I work for unfortunately has our 401K plan managed by Fidelity (Net Benefits). After I got married, I went on line to adjust my beneficiaries. The on-line website would not accept my changes and continuously returned error messages stating that I had...

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...Then they have the gall to charge a fee every year for their lack of service? Really? I would recommend you do business with a financial services firm other than UBS. Preferably find a firm that’s more professional and really cares about their customers..

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Fidelity Financial Services and UBS Pros and Cons

Pros
No votes
  • That it is close to where i am living
  • Ozan urhans professional and sympathetic response
  • Most detailed credit bills
Cons
No votes
  • Negligence
  • Lack of advice
  • Zurich

Fidelity Financial Services and UBS Most Positive Reviews

Top rated reviews
No votes
5

Sir i have a amount in your bank 16101 you ask for service charge of 14 but still it failed

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No votes
3.7

The service was great till the point i was a customer and during handling of closure the behaviour was very non cooperat...

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Fidelity Financial Services and UBS Most Critical Reviews

Lowest rated reviews
1

have getting run around for 9 months trying to get money out of my general motors retirement savings, they keep giving...

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1

I am trying since August to inherit my late father's funds. UBS asks me to send documents after documents, yet when I...

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1

On or about February 6, 2018 I attempted to place a market order for a security in my IRA through Active Trader Pro....

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1

After closing my account, i asked them to transfer the rest of my money to my other account cause i had to leave the...

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Fidelity Financial Services and UBS Latest Reviews

Recent published reviews
No votes

It was great experience
Quickly answered and taught me more about what i inquired about thanks

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No votes

This is a sad company I wish my employer would have stayed with the previous company. I requested sale of stocks on the...

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No votes

I am leaving this financial company because they have a worst customer rep. I'm still waiting for a resolution after...

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1.4

I had a problem with the wire transfer, and asked for a manager to give me a call. They told me it would take 24 to 48 h...

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Fidelity Financial Services and UBS Products and Services

Most reviewed product and services
  • Fidelity Financial Services Fidelity Signature Reward Card (17 reviews)
  • Fidelity Financial Services Rewards Visa Signature Credit Card (5 reviews)
  • Fidelity Financial Services Visa Signature Reward Card (5 reviews)
  • Ubs Account (28 reviews)
  • Ubs Financial Advisor (7 reviews)
  • Ubs Customer Care (7 reviews)