PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fidelity Bank and Ocwen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fidelity Bank
Ocwen

Fidelity Bank and Ocwen Overview

Total reviews
0
1484
Company responses
0
3
Issues resolved
0
5

Fidelity Bank and Ocwen Consumer Ratings

Rank
348 out of 921 in Banks category
183 out of 1192 in Loans and Mortgages category
Customer service
No votes
170 in category
Product or Service Quality
No votes
184 in category
Website
No votes
180 in category

Fidelity Bank and Ocwen Rating Details

Customer service
No votes
1.2 (295 reviews)
Reviewer's quote

No items

...A phone call to customer service took over an hour and multiple (friendly) people before someone could input a direct draft; over a month later, the online problem still exists..

PissedConsumer1607052
Product or Service Quality
No votes
1.1 (277 reviews)
Reviewer's quote

No items

...Poor communication, poor customer service and they really , really don't care about the customer , their most concern seems to be what extra fees they can get from you or how they can force you into foreclosure..

DORIS B
Website
No votes
1.5 (270 reviews)
Reviewer's quote

No items

Today they tried to explain that my escrow had changed and that was why June wasn't paid entirely but I had no idea about this till I went to the website today. They lie and no-one can help me defeat this servicing company. I need to make yet another class action suit against them, so others don't...

Cheryl D

Fidelity Bank and Ocwen Pros and Cons

Pros
No votes
  • One person that tried to help me
  • Didnt
  • Did a great job
Cons
No votes
  • Absolutely no customer service
  • No clear answers
  • Customer service

Fidelity Bank and Ocwen Most Positive Reviews

Top rated reviews
No votes
5

I have grew up in my home for 37yrs, since my parents passed away i own it for 12yrs, I recently contacted Ocwen to...

Fidelity Bank and Ocwen Most Critical Reviews

Lowest rated reviews
No votes
1

The mortgage company completed the necessary inspection and was to release the money to the builder to complete the buil...

Fidelity Bank and Ocwen Latest Reviews

Recent published reviews
No votes
1

I faxed over our modification packet the day after it arrived last week, and Ocwen said that the minimum days to send...

Read all 1484 reviews

Fidelity Bank and Ocwen Products and Services

Most reviewed product and services
No votes
  • Ocwen Mortgage (524 reviews)
  • Ocwen Loan (210 reviews)
  • Ocwen Loan Modification (161 reviews)