PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fidelity Bank and NACA as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fidelity Bank

Fidelity Bank

Not enough votes
NACA

NACA

Has verified representatives
2.5
Fidelity Bank
NACA

Fidelity Bank and NACA Overview

Total reviews
0
818
Company responses
0
468
Issues resolved
0
5

Fidelity Bank and NACA Consumer Ratings

Rank
350 out of 1026 in Banks category
42 out of 1292 in Loans and Mortgages category
Customer service
No votes
113 in category
Website
No votes
81 in category
Product or Service Quality
No votes
67 in category

Fidelity Bank and NACA Rating Details

Customer service
No votes
1.5 (362 reviews)
Reviewer's quote

No items

...It's a nonprofit, everyone is overworked and I'm sure underpaid so customer service is nonexistent. It's a great program so it will be worth it in the end..

PissedConsumer1717249
Website
No votes
2.1 (315 reviews)
Reviewer's quote

No items

We shared multiple lawsuits and rulings as well as excerpts directly from the Federal Fair Housing website that clearly shows denial based on maternity leave alone is a violation of federal law- they said they were exempt from this law. In the meantime, we have missed out on multiple home buying...

PissedConsumer1276239
Product or Service Quality
No votes
1.8 (314 reviews)
Reviewer's quote

No items

I have contacted NACA several times. I am not able to get my counselor to respond. I have everything in place. the house I wanted is now sold because I have been waiting on NACA. I need right now support. Please advise?

tasha e

Fidelity Bank and NACA Pros and Cons

Pros
No votes
  • No closing costs
  • Program description
  • No money down
Cons
No votes
  • Customer service
  • Communication
  • Unprofessional

Fidelity Bank and NACA Most Positive Reviews

Top rated reviews
No votes
5

0.062% 30 year fixed interest rate. No PMI, no closing costs. Credit score= 598. Less than 30k TOTAL including buydown i...

Fidelity Bank and NACA Most Critical Reviews

Lowest rated reviews
No votes
1

I went through purchase process with NACA and it was awful. I eventually had to go through the modification process....

Fidelity Bank and NACA Latest Reviews

Recent published reviews
No votes
3.3

Upload all the requested documents. Print a hard copy and always bring them to each meeting. They will "lose" them or ac...

Read all 818 reviews

Fidelity Bank and NACA Products and Services

Most reviewed product and services
No votes
  • Naca Customer Care (183 reviews)
  • Naca Mortgage (147 reviews)
  • Naca Loan (71 reviews)