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  • 0 ISSUES RESOLVED
  • 213 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $11.9K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Customer service did the best they could 1

Customers don't like

  • Self auto payment unauthorized2
  • Customer services1
  • Poor customer service1
  • Fia practices overall1

Products by FIA Card Service

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MBNA

Cards
  • 0 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $5 CLAIMED LOSSES
  • $5 AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Consistency with the card 1
  • Promotional rates given in past 1

Customers don't like

  • Lack of any customer service to retain clients1
  • Lack of assistance for clients requiring a card to help them1
  • Leaving us without a card1
  • No communication1
  • Wait times of always minimum 15-20 minutes1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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