PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about NACA and FHA as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

NACA

NACA

Has verified representatives
2.5
FHA

FHA

1.0
NACA
FHA

NACA and FHA Overview

Total reviews
826
4
Company responses
475
0
Issues resolved
5
0

NACA was first mentioned on PissedConsumer on Oct 6, 2009 and since then this brand received 826 reviews. It is 822 reviews more than FHA received since Jun 26, 2008.

NACA and FHA Consumer Ratings

Rank
43 out of 1191 in Loans and Mortgages category
279 out of 1191 in Loans and Mortgages category
Product or Service Quality
67 in category
233 in category
Diversity of Products or Services
85 in category
245 in category
Customer service
113 in category
No votes

According to consumer ratings and reviews, NACA ranks 236 points higher in the Loans and Mortgages category than FHA. People gave NACA 1.8 stars for Product or Service Quality criterion in Loans and Mortgages category and it is 267 points higher than the worst rated brand in this category. At the same time, FHA was rated 1 stars for Product or Service Quality criterion in this category and it is 101 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that NACA has a higher rating than FHA. Regarding Customer service criterion, consumers gave NACA 1.5 stars and it is 66% greater than other in category.

NACA and FHA Rating Details

Product or Service Quality
1.8 (319 reviews)
1 (1 review)
Reviewer's quote

...It's a nonprofit, everyone is overworked and I'm sure underpaid so customer service is nonexistent. It's a great program so it will be worth it in the end..

PissedConsumer1717249

There is a charter school in Houston, Texas that has many hard working teachers trying to keep current on the latest research based best practices for their classroom. To do that, they had to return to college. Many of them obtained a Masters degree in Education, and some teachers are still...

PissedConsumer724021
Diversity of Products or Services
1.9 (270 reviews)
1 (1 review)
Reviewer's quote

Your website speaks of diversity; which would make sense if NACA wanted to put a non-minority in a community with 75. 71% minority, as NACA website states is the stats in Victorville. I am unclear what he meant by compensating factors? Would a compensating factor be if I were a minority high...

Kevin M

No items

Customer service
1.5 (366 reviews)
No votes
Reviewer's quote

...The customer service of managers, loan officers are horrible..

Andree L

No items

NACA and FHA Pros and Cons

Pros
  • No closing costs
  • Program description
  • No money down
No votes
Cons
  • Customer service
  • Communication
  • Unprofessional
No votes

NACA and FHA Most Positive Reviews

Top rated reviews
5

0.062% 30 year fixed interest rate. No PMI, no closing costs. Credit score= 598. Less than 30k TOTAL including buydown i...

No votes

NACA and FHA Most Critical Reviews

Lowest rated reviews
1

I went through purchase process with NACA and it was awful. I eventually had to go through the modification process....

1

There is a charter school in Houston, Texas that has many hard working teachers trying to keep current on the latest res...

NACA and FHA Latest Reviews

Recent published reviews
5

Workshop was 1/11/19, file sent to underwriter 1/15/19, was preapproved 1/16/19...now its house shopping time. This...

Read all 826 reviews

Today is my birthday, and I am sitting here in tears on a day when I should have been celebrating being 7 days from clos...

Read all 4 reviews

NACA and FHA Products and Services

Most reviewed product and services
  • Naca Customer Care (184 reviews)
  • Naca Mortgage (148 reviews)
  • Naca Loan (71 reviews)