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Festiva

Hotels and Resorts
Has verified representatives
  • 3 ISSUES RESOLVED
  • 84 COMPANY RESPONSES
  • 391 TOTAL REVIEWS
  • $980K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
2.1
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Location 5
  • Parking 4
  • Customer service 3
  • Savings 2
  • Front desk attendants 2

Customers don't like

  • Customer service12
  • Time wasted on phone lies4
  • Trying to charge inappropriate fees3
  • Eventual scam3
  • Deceitfulness the company uses3
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Wyndham Hotels And Resorts

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 362 TOTAL REVIEWS
  • $740K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.9
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Sheets and towels were white 2
  • Rooms are always clean and nice 2
  • Ease in booking on the phone 2
  • Beautiful brochures 2
  • Where we stay 1

Customers don't like

  • Customer service4
  • Long wait times on phone3
  • Deception3
  • Staff was not friendly or welcoming2
  • Salespeople2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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