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Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 364 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $7K AVERAGE LOSS
1.9
Staff
Customer service
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Time wasted on phone lies3
  • Deceitfulness the company uses2
  • Eventual scam2
  • Poor customer service2
  • Trying to charge inappropriate fees2
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Wingate by Wyndham

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 23 TOTAL REVIEWS
  • $1.3K CLAIMED LOSSES
  • $222 AVERAGE LOSS
1.9
Staff
Customer service
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Hotel itself 1

Customers don't like

  • Poor customer service1
  • Poor front desk assistance1
  • Rebate program1
  • Staff1
  • Tv stations kept going out1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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