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Festiva

Hotels and Resorts
Has verified representatives
  • 3 ISSUES RESOLVED
  • 367 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $7K AVERAGE LOSS
1.9
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Location 5
  • Parking 4
  • Customer service 3
  • Savings 2
  • Employees 2

Customers don't like

  • Customer service4
  • Time wasted on phone lies3
  • Trying to charge inappropriate fees2
  • Eventual scam2
  • Deceitfulness the company uses2
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VRBO

Travel Agencies
  • 1 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $17.1K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.9
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Location 1
  • Honest company 1
  • Caymans 1

Customers don't like

  • Service fee fraud1
  • Integrity1
  • Instructions on how to cancel1
  • Honesty1
  • Customer service and company policies1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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