Start a new comparison
Delete

Festiva

Hotels and Resorts
Has verified representatives
  • 3 ISSUES RESOLVED
  • 84 COMPANY RESPONSES
  • 388 TOTAL REVIEWS
  • $980K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
2.2
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
  • Location 5
  • Parking 4
  • Customer service 3
  • Savings 2
  • Front desk attendants 2

Customers don't like

  • Customer service12
  • Time wasted on phone lies4
  • Trying to charge inappropriate fees3
  • Eventual scam3
  • Deceitfulness the company uses3
Delete

Vrbo

Travel Agencies
  • 1 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $18K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.9
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
  • Location 1
  • Honest company 1
  • Caymans 1

Customers don't like

  • Service fee fraud1
  • Instructions on how to cancel1
  • Honesty1
  • Customer service and company policies1
  • Cleanliness1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel