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Festiva

Hotels and Resorts
Has verified representatives
  • 3 ISSUES RESOLVED
  • 84 COMPANY RESPONSES
  • 386 TOTAL REVIEWS
  • $980K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
2.2
Staff
Customer service
Website
Location
Billing Practices
  • Location 5
  • Parking 4
  • Customer service 3
  • Savings 2
  • Front desk attendants 2

Customers don't like

  • Customer service12
  • Time wasted on phone lies4
  • Trying to charge inappropriate fees3
  • Eventual scam3
  • Deceitfulness the company uses3
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Vidanta

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 22 TOTAL REVIEWS
  • $6.7K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Staff
Customer service
Website
Location
Billing Practices
  • Views 1
  • Food 1
  • Amenities 1
  • Accomodations 1

Customers don't like

  • Rude staff2
  • Refusal to pass complant to corporate2
  • Poor customer service2
  • Complete misrepresentation2
  • Being mistreated and insulted2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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