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Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 353 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $6.9K AVERAGE LOSS
1.8
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Billing Practices
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Lies6
  • Customer service6
  • Poor customer service5
  • Time wasted on phone lies5
  • Website usability3
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Vidanta

Hotels and Resorts
  • 1 ISSUES RESOLVED
  • 10 TOTAL REVIEWS
  • $12.7K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
2.0
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Billing Practices
  • Accomodations 1
  • Food 1
  • Views 1

Customers don't like

  • Coercion to purchase3
  • Phony sales tactics2
  • Refusal to show in writing what they were promising2
  • Refusal to communicate to resolve the issue1
  • Rude staff1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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