Festiva vs Universal Vacation Club

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Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 340 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $6.9K AVERAGE LOSS
1.9
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Customer service6
  • Lies6
  • Time wasted on phone lies5
  • Poor customer service4
  • Website usability3

Products by Festiva

No items

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Universal Vacation Club

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $6.9K AVERAGE LOSS

Not enough votes to show an average rating

Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • I always liked the staff i tipped good 1

Customers don't like

  • Inflexibilty1
  • Most everything1
  • Rude1
  • Too bad too sad attitude1
  • Vcr not honoring their agreement1

Products by Universal Vacation Club

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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