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Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 363 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $7K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Location
Diversity of Products or Services
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Time wasted on phone lies3
  • Deceitfulness the company uses2
  • Eventual scam2
  • Poor customer service2
  • Trying to charge inappropriate fees2
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Universal Vacation Club

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $6.5K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Location
Diversity of Products or Services
  • I always liked the staff i tipped good 1

Customers don't like

  • Inflexibilty1
  • Too bad too sad attitude1
  • Unreasonable points rollover process1
  • Vcr not honoring their agreement1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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