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Festiva

Hotels and Resorts
Has verified representatives
  • 3 ISSUES RESOLVED
  • 371 TOTAL REVIEWS
  • $950K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
1.9
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Location
  • Location 5
  • Parking 4
  • Customer service 3
  • Savings 2
  • Front desk attendants 2

Customers don't like

  • Customer service4
  • Time wasted on phone lies3
  • Trying to charge inappropriate fees2
  • How they manage money2
  • Eventual scam2
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Travelsmart Vip Club

Hotels and Resorts
Has verified representatives
  • 1 ISSUES RESOLVED
  • 125 COMPANY RESPONSES
  • 119 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $8.2K AVERAGE LOSS
3.5
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Location
  • Love all the resorts 3
  • Food 3
  • Resorts are beautiful 2
  • Variety of restaurants 1
  • I can cancel any time 1

Customers don't like

  • You have to pay for discounts2
  • Taking advantage of nice people2
  • Sucks2
  • Product and customer services2
  • Not as promised2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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