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Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 349 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.8
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Lies6
  • Customer service6
  • Poor customer service5
  • Time wasted on phone lies5
  • Website usability3
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Royal Holiday Club

Hotels and Resorts
Has verified representatives
  • 0 ISSUES RESOLVED
  • 24 COMPANY RESPONSES
  • 84 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $10.2K AVERAGE LOSS
2.1
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • For them to give my all my money back 2
  • For them to go out of business 1
  • For them to stop harassing me 1
  • For them to stop threatening me 1
  • Free gift 1

Customers don't like

  • Robbed us5
  • Lies by omission4
  • Pressure to sign without time to reflect4
  • Sales tactics3
  • Scam3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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