Festiva vs Reservation Counter

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Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 340 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $6.9K AVERAGE LOSS
1.9
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Customer service6
  • Lies6
  • Time wasted on phone lies5
  • Poor customer service4
  • Website usability3

Products by Festiva

No items

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Reservation Counter

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 131 TOTAL REVIEWS
  • $15.2K CLAIMED LOSSES
  • $272 AVERAGE LOSS
1.2
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Location 1

Customers don't like

  • Fraudulent website10
  • Customer service8
  • Avoid7
  • Dishonesty6
  • Failure to identify themselves5

Products by Reservation Counter

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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